BetterDocs vs Zendesk Guide
BetterDocs
betterdocs.co
Zendesk Guide
zendesk.comSide by side
| Figure | BetterDocs | Zendesk Guide |
|---|---|---|
| Price from | $4.58/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 8 | 10 |
| Spec score · Knowledge base software | 7.9 (#91) | 9.2 (#3) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Free plan | Yes | No |
| Integrations | Git sync works with GitHub and GitLab, and the chatbot can use WooCommerce or FluentCart store information. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
Plans
BetterDocs
- FreeFree
- Starter$55 a year
- Innovator$112 a year
- Visionary$299 a month
- Agency Bundle$33 a month
- AI Chatbot add-on$69 a year
- Visionary$209, paid once
- Agency Bundle$399 a year
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
BetterDocs
BetterDocs has no write-up on Specifiction yet; its figures are above.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.