Bicom Systems SIP Monitoring (sipMON) vs Exoprise

Bicom Systems SIP Monitoring (sipMON) is a Linux, self-hosted tool for ITSPs and PBXware environments. It captures SIP signaling and RTP traffic, tracks calls, and stores call-detail records in an ODBC-supporting database. Quality analysis covers jitter, delay variation, packet loss, and MOS-based call-quality prediction. Configurable alerts can flag problems for response. SIP and RTP packets can be saved as individual PCAP files for analysis or export. sipMON can record calls, decode speech, play it in its interface, or save audio as WAV. G.711 alaw and ulaw are listed, with commercial plugins for G.729a, G.723, iLBC, Speex, and GSM. CDR details may include duration, codec, caller information, SIP agent, last SIP response, RTP source addresses, MOS, delay and loss distributions, and download commands for WAV or PCAP files. The maker describes its C++ program as handling thousands of simultaneous calls. Ongoing-call monitoring is beta and requires the latest sipMON with TCP manager access enabled. Pricing is on request.

Exoprise is a digital experience monitoring platform for SaaS and cloud applications, networks, and endpoints. CloudReady runs code-free synthetic transactions for Microsoft 365, Salesforce, Azure Virtual Desktop, and other SaaS or web apps. Service Watch records employee digital experience and correlates real-user data with synthetic monitoring. Network path diagnostics and hop-by-hop traces help locate problems across LAN/WAN, ISP, internet, and service-provider networks. Exoprise also anonymously aggregates product metrics for application and network benchmarks. Data can be published to Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel; ServiceNow ticket integration is included. Deployments can be automated with PowerShell and other languages, and data export supports API use. Security and identity features include SAML configurations, role-based administration, SSL for API access, and API access disabled by default. Plans include unlimited online support. Exoprise credits cost $100 a month. A 15-day trial is available, without a credit card, and its trial limits include up to 3 synthetic sensors, 50 Service Watch Browser users, or 25 Service Watch Desktop deployments.