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Bicom Systems SIP Monitoring (sipMON)

pop.bicomsystems.com

LinuxSelf-hosted
Visit pop.bicomsystems.com
Spec score 7.5 #13 of 21 in VoIP Monitoring Software

What it is

Bicom Systems SIP Monitoring (sipMON) is a Linux, self-hosted tool for ITSPs and PBXware environments. It captures SIP signaling and RTP traffic, tracks calls, and stores call-detail records in an ODBC-supporting database. Quality analysis covers jitter, delay variation, packet loss, and MOS-based call-quality prediction. Configurable alerts can flag problems for response. SIP and RTP packets can be saved as individual PCAP files for analysis or export. sipMON can record calls, decode speech, play it in its interface, or save audio as WAV. G.711 alaw and ulaw are listed, with commercial plugins for G.729a, G.723, iLBC, Speex, and GSM. CDR details may include duration, codec, caller information, SIP agent, last SIP response, RTP source addresses, MOS, delay and loss distributions, and download commands for WAV or PCAP files. The maker describes its C++ program as handling thousands of simultaneous calls. Ongoing-call monitoring is beta and requires the latest sipMON with TCP manager access enabled. Pricing is on request.

Spec sheet

Purpose
sipMON is a network packet sniffer for SIP and RTP VoIP, designed to work with Bicom Systems PBXware.Read 8 Oct 2026 · pop.bicomsystems.com
Support
Bicom Systems directs customers to documentation, downloads, demo systems, and account-based support engineers.Read 4 Oct 2026 · bicomsystems.com
Headquarters
The about page lists several offices rather than identifying one headquarters; its USA office address is 2719 Hollywood Blvd B-128, Hollywood, Florida 33020-4821.Read 4 Oct 2026 · bicomsystems.com
Alerts
It provides a configurable alert system for rapid response to call quality issues.Read 4 Oct 2026 · pop.bicomsystems.com
Call capacity
The maker says sipMON is a C++ program designed to handle thousands of simultaneous calls.Read 8 Oct 2026 · pop.bicomsystems.com
Call quality
It analyzes jitter, delay variation and packet loss, and predicts call quality on a MOS scale.Read 8 Oct 2026 · pop.bicomsystems.com
Call quality details
CDRs include call duration, codec, caller details, SIP agent, last SIP response, RTP source addresses, MOS, delay and loss distributions, and WAV or PCAP download commands.Read 4 Oct 2026 · pop.bicomsystems.com
Call recording
sipMON can record calls, decode speech, play it in the GUI, or save it as WAV; the page lists G.711 alaw/ulaw and commercial plugins for G.729a, G.723, iLBC, Speex, and GSM.Read 4 Oct 2026 · pop.bicomsystems.com
Call recordings
It can record PBXware calls, decode and play speech in the sipMON GUI, or save audio as WAV.Read 8 Oct 2026 · pop.bicomsystems.com
Call records
It tracks calls, saves CDR records to a database, and archives SIP or RTP signaling.Read 8 Oct 2026 · pop.bicomsystems.com
Capture files
SIP signaling and RTP packets can be saved to individual PCAP files for analysis or export.Read 4 Oct 2026 · pop.bicomsystems.com
Company history
Bicom Systems says it has been working in unified communications since 2003 and launched PBXware in September 2004.Read 8 Oct 2026 · bicomsystems.com
Company locations
Bicom Systems lists offices in the United States, United Kingdom, France, Canada, South Africa and Italy.Read 8 Oct 2026 · bicomsystems.com
Deployment resource
The sipMON brochure lists a dedicated host server as a resource requirement.Read 4 Oct 2026 · bicomsystems.com
Live calls
Real-time monitoring of ongoing calls is marked beta and requires the latest sipMON with the TCP manager port enabled.Read 8 Oct 2026 · pop.bicomsystems.com
Monitoring
It monitors and troubleshoots VoIP call quality and offers a configurable alert system for rapid response.Read 8 Oct 2026 · pop.bicomsystems.com
Scale
The product page describes sipMON as a C++ program designed to handle thousands of simultaneous calls.Read 4 Oct 2026 · pop.bicomsystems.com
Storage and database
Each call is saved to a database supporting ODBC, while SIP and RTP packets are saved in individual PCAP files.Read 8 Oct 2026 · pop.bicomsystems.com
Supported codecs
The page lists G.711 alaw/ulaw and says commercial plugins support G.729a, G.723, iLBC, Speex and GSM.Read 8 Oct 2026 · pop.bicomsystems.com
Target users
The maker describes sipMON as a tool for ITSPs.Read 8 Oct 2026 · pop.bicomsystems.com

Strong points and limits

Strong points

  • Tracks jitter, delay variation, and packet loss
  • Predicts call quality using the MOS scale
  • Stores CDRs in an ODBC-supporting database
  • Saves SIP and RTP traffic as PCAP files
  • Supports configurable call-quality alerts

Limits

  • Real-time ongoing-call monitoring is beta
  • Requires Linux and self-hosted deployment
  • Pricing is available only on request
  • Some codecs require commercial plugins

Who it suits

It suits ITSPs and teams operating PBXware who need VoIP quality monitoring, call records, packet capture, and recordings. Linux and self-hosted deployment are required.

Verdict

sipMON combines VoIP quality metrics, alerts, records, packet captures, and call recordings in a self-hosted Linux tool. Check the beta monitoring requirement and codec plugin costs before choosing it.

Where Specifiction places it

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