Bicom Systems SIP Monitoring (sipMON) vs VoIPmonitor

Bicom Systems SIP Monitoring (sipMON) is a Linux, self-hosted tool for ITSPs and PBXware environments. It captures SIP signaling and RTP traffic, tracks calls, and stores call-detail records in an ODBC-supporting database. Quality analysis covers jitter, delay variation, packet loss, and MOS-based call-quality prediction. Configurable alerts can flag problems for response. SIP and RTP packets can be saved as individual PCAP files for analysis or export. sipMON can record calls, decode speech, play it in its interface, or save audio as WAV. G.711 alaw and ulaw are listed, with commercial plugins for G.729a, G.723, iLBC, Speex, and GSM. CDR details may include duration, codec, caller information, SIP agent, last SIP response, RTP source addresses, MOS, delay and loss distributions, and download commands for WAV or PCAP files. The maker describes its C++ program as handling thousands of simultaneous calls. Ongoing-call monitoring is beta and requires the latest sipMON with TCP manager access enabled. Pricing is on request.

VoIPmonitor is an open-source packet sniffer paired with a commercial web GUI for monitoring, troubleshooting, and recording VoIP and RTC calls. It reports MOS, jitter, packet loss, delay, and RTCP data. Recording includes calls and SIPREC sessions, with policy-based retention and deletion rules. Troubleshooting tools provide packet captures, SIP ladder diagrams, audio waveforms, spectral analysis, and TLS/SRTP decryption. The GUI adds dashboards, OLAP analytics, scheduled reports, KPI alerts, and fraud-detection rules. Listed compatibility includes Kamailio, OpenSIPS, FreeSWITCH, Asterisk, Cisco, Avaya, Genesys, Mitel, AudioCodes, Ribbon, and Oracle SBC. Supported protocols include SIP, RTP, RTCP, SIPREC, SKINNY, MGCP, SS7, SCTP, WebRTC, Diameter, TCP, SSL, and TLS. The sniffer runs as a static Linux binary with x86 and ARM builds. Cloud CDR retention is 21 days, PCAP remains on the customer server, and the listed maximum is 2,000 channels. Cloud 3 channels costs $22 a month; On-Premise 10 channels costs $45 a month.