BigAnt Live Chat vs HelpCrunch
BigAnt Live Chat
bigantsoft.com
HelpCrunch
helpcrunch.comSide by side
| Figure | BigAnt Live Chat | HelpCrunch |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Live chat software | 7.8 (#54) | 9.2 (#8) |
| Chat channels | website | omnichannel |
| Headquarters | Hangzhou, China | Wilmington, Delaware, USA |
| Live agent chat | Yes | Yes |
| Security | The product page says messages and files are protected with RC4 stream encryption and RSA public/private key exchanges; the features page separately says network messages use AES256 encryption. | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. |
Plans
In their own words
BigAnt Live Chat
BigAnt Live Chat has no write-up on Specifiction yet; its figures are above.
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.