BigChange vs Dispatchable
BigChange
bigchange.comDispatchable
dispatchable.comSide by side
| Figure | BigChange | Dispatchable |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Dispatch Management Software | 8.4 (#6) | 8.7 (#4) |
| Headquarters | Leeds, United Kingdom | Lakeland, Florida, United States |
| Integrations | BigChange describes integrations with Sage and Xero and says APIs and web services can support optional integrations with ERP and other industry platforms. | Dispatchable advertises more than 50 integrations and names Central Dispatch, TextMagic, Stripe, Gmail, Slack, Google Sheets, Microsoft Teams, Twilio, SendGrid, RingCentral, Authorize.Net, Zapier and OpenAI. |
| Product | BigChange combines job management, scheduling, fleet tracking, customer service and invoicing in one platform for UK field service businesses. | Dispatchable describes itself as a modular operations platform for shipping companies that connects quoting, dispatching, documents, and invoicing in one workflow. |
| Support | BigChange says customers have 24/7 access to its UK-based RoadCrew support team, a customer success manager and training resources. | Dispatchable advertises 24/7 support and links to a help center, contact support and developer portal. |
| What it does | BigChange brings job management, scheduling, fleet tracking, customer service and invoicing together in one platform for UK field service businesses. | Dispatchable is a transportation operations platform connecting quoting, CRM, dispatch, inspections, documents, updates, invoicing and automation. |
Plans
In their own words
BigChange
BigChange combines job management, scheduling, fleet tracking, customer service, and invoicing for UK field service businesses. Office tools include CRM, quotes, invoices, reporting, a sales pipeline, and alerts. Field staff can use a mobile app for assigned work, digital worksheets, risk assessments, proof of service, and timesheets; the platform also includes live tracking and driver behaviour monitoring. Through a customer portal, customers can request jobs, follow progress, and download job cards, with integrated payments and ETA alerts available. BigChange Lightning adds AI tools for business questions, engineer training, job preparation and documentation, customer summaries, messaging, and GPS time tracking. Integrations include Sage and Xero, with APIs and web services available for other connections. The product runs on the web, Android, and iOS. BigChange says it is headquartered in Leeds and serves trades such as plumbing and HVAC, drainage, utilities, fire and security, equipment hire, and electrical contracting. Pricing is by request; plan prices are not displayed.
Dispatchable
Dispatchable is an operations platform for shipping companies that brings quoting, dispatching, documents, and invoicing into a connected workflow. It links lead intake and CRM with inspections, customer updates, and dispatch work, while shared records cover loads, contacts, carriers, documents, permissions, and activity history. Listed automation includes AI intake and replies, lead scoring, quote follow-ups, SMS and email sequences, and other automated workflows. The feature set also includes accounting and payments, reporting and analytics, compliance and safety, a driver app, tracking and tracing, IFTA, and native EDI. Dispatchable names more than 50 integrations, including Central Dispatch, Stripe, Gmail, Slack, Twilio, Zapier, and OpenAI. It runs on the web and offers API access; the company says installation is not required. The service describes its data as encrypted and its hosting as secure, but does not name a security certification. A free-for-life Starter plan is listed at free. There is also a 14-day trial, and paid pricing is on request.