BigChange vs FIELDBOSS
BigChange
bigchange.comFIELDBOSS
fieldboss.comSide by side
| Figure | BigChange | FIELDBOSS |
|---|---|---|
| Price from | — | $90/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 3 |
| Spec score · HVAC Software | 8.3 (#10) | 7.7 (#17) |
| Mobile app | The BigChange app lets field staff complete assigned jobs while on the road and is available through the iOS App Store and Google Play Store. | The mobile app supports purchase orders, service ticketing, equipment and materials tracking, time entry, inspection checklists, field requests, and sales assistance. |
| Product | BigChange combines job management, scheduling, fleet tracking, customer service and invoicing in one platform for UK field service businesses. | FIELDBOSS consolidates financial, operational, and field service management for elevator, HVAC, and specialty contractors. |
| Support | BigChange says customers have 24/7 access to its UK-based RoadCrew support team, a customer success manager and training resources. | FIELDBOSS says senior staff provide hands-on technical support and that it resolves over 80% of customer service requests the same day they are made. |
Plans
FIELDBOSS
- FIELDBOSS — Complete Onboarding / Advanced Functionality$90 a month
- FIELDBOSS Enterprise$90 a month
- FIELDBOSS — Rapid Onboarding / Base Functionality$90 a month
In their own words
BigChange
BigChange combines job management, scheduling, fleet tracking, customer service, and invoicing for UK field service businesses. Office tools include CRM, quotes, invoices, reporting, a sales pipeline, and alerts. Field staff can use a mobile app for assigned work, digital worksheets, risk assessments, proof of service, and timesheets; the platform also includes live tracking and driver behaviour monitoring. Through a customer portal, customers can request jobs, follow progress, and download job cards, with integrated payments and ETA alerts available. BigChange Lightning adds AI tools for business questions, engineer training, job preparation and documentation, customer summaries, messaging, and GPS time tracking. Integrations include Sage and Xero, with APIs and web services available for other connections. The product runs on the web, Android, and iOS. BigChange says it is headquartered in Leeds and serves trades such as plumbing and HVAC, drainage, utilities, fire and security, equipment hire, and electrical contracting. Pricing is by request; plan prices are not displayed.