Skip to content
SPECIFICTION
Get listed

BigCommerce vs Medusa

BigCommerce

bigcommerce.com

Medusa

medusajs.com

Side by side

FigureBigCommerceMedusa
Price from$29/mo$29/mo
Free plan——
Free trialYes—
Open source——
WebYesYes
iOSYes—
AndroidYes—
APIYesYes
Self-hosted—Yes
Plans published57
Spec score · Ecommerce platforms9.2 (#8)8.3 (#72)
Spec score · B2C eCommerce Software9.2 (#1)8.2 (#16)
Spec score · Shopping Cart Software9.1 (#3)8.1 (#14)
Abandoned cart recoveryYesNo
Digital productsYesYes
Free planNoYes
Sales channelsomnichannelomnichannel
Security and complianceBigCommerce says it maintains Level 1 PCI DSS attestations as both a merchant and service provider and lists SOC 1, SOC 2, SOC 3, ISO/IEC 27001:2022, GDPR, CCPA, and other frameworks in its Trust Center.The maker says its infrastructure provider maintains GDPR-aligned controls and security certifications, while customers remain responsible for practices meeting their jurisdiction’s legal requirements.
Paid from2929
Support24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance.The Scale plan includes priority Cloud support, while Enterprise lists 24/7 support and a dedicated support engineer.
Transaction feevariesnone

Plans

BigCommerce

  • Core$29 a month
  • Growth$79 a month
  • Scale$299 a month
  • Performance$1,499 a month
  • PerformancePriced on request

BigCommerce pricing →

Medusa

  • Develop$29 a month
  • Launch$99 a month
  • Scale$299 a month
  • Develop$29 a month
  • Launch$99 a month
  • Scale$299 a month
  • EnterprisePriced on request

Medusa pricing →

In their own words

BigCommerce

BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.

Visit bigcommerce.com

Medusa

Medusa is an open-source commerce platform for teams building custom commerce features and store operations. Its framework supports custom API endpoints, business logic, data models, workflows, automations and third-party integrations. Commerce Modules cover inventory tracking, cart totals, payments and order management; the product also lists product management, multiple sales channels, multi-warehousing, regional settings and an advanced promotion engine. Merchants use a customizable admin dashboard to configure and operate a store. Listed integrations include Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for content management, and Algolia and Meilisearch for search. Medusa can be deployed to a hosting provider or run through the maker’s managed Medusa Cloud. Cloud pricing lists a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions and currencies, with usage allowances for search, email and storefront edge requests before usage charges apply. There is no transaction fee, but abandoned cart recovery is not available. The free plan is available; paid plans start at $29 a month.

Visit medusajs.com