BigCommerce vs MerchantPro
BigCommerce
bigcommerce.comMerchantPro
merchantpro.roSide by side
| Figure | BigCommerce | MerchantPro |
|---|---|---|
| Price from | $29/mo | $34.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 7 |
| Spec score · Ecommerce platforms | 9.2 (#8) | 8.8 (#39) |
| Abandoned cart recovery | Yes | Yes |
| App marketplace | Yes | Yes |
| Digital products | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Austin, Texas, United States | Ploiești, Romania |
| Hosting model | hosted | MerchantPro is delivered as a cloud-hosted SaaS service; customers do not manage hardware or platform maintenance. |
| Sales channels | omnichannel | omnichannel |
| Support | 24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. | Plans provide online support, priority support on higher tiers and stated critical-incident response targets from four hours down to one hour. |
| Transaction fee | varies | none |
| What it does | BigCommerce is an open ecommerce platform that helps businesses build, manage, and scale online stores. | MerchantPro is a hosted SaaS platform for creating and operating online shops, with storefront, catalog, order, marketing and business-management tools. |
Plans
BigCommerce
- Core$29 a month
- Growth$79 a month
- Scale$299 a month
- Performance$1,499 a month
- PerformancePriced on request
MerchantPro
- Premium€34.99 a month
- Vip€59.99 a month
- Enterprise€134.99 a month
- BasicFree
- Premium$34.99 a month
- VIP$59.99 a month
- Enterprise$134.99 a month
In their own words
BigCommerce
BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.
MerchantPro
MerchantPro has no write-up on Specifiction yet; its figures are above.