Bigin by Zoho CRM vs EspoCRM
Bigin by Zoho CRM
bigin.com
EspoCRM
espocrm.comSide by side
| Figure | Bigin by Zoho CRM | EspoCRM |
|---|---|---|
| Price from | $7/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | — | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Professional Services CRM Software | 9.3 (#3) | 9.2 (#5) |
| Spec score · Mac CRM | 9.2 (#3) | 9.2 (#4) |
| Spec score · CRM Software | 9.1 (#22) | 9.4 (#5) |
| Spec score · Sales Force Automation Software | 9.2 (#5) | 9.3 (#4) |
| Spec score · Customer Relationship Management - Small Business Software | 9.2 (#4) | 9.2 (#5) |
| Spec score · Small Business CRM | 9.2 (#5) | 9.2 (#6) |
| Spec score · CRM for small business | 9.1 (#10) | 9.2 (#8) |
| AI capabilities | Bigin includes Zia-powered AI features such as writing assistance, summaries, reply suggestions, and churn analysis. | Yes |
| Email sync | Yes | No |
| Founded | 2020 | 2011 |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| App integrations | Integrations include Zoho Books, QuickBooks, Microsoft 365, Google Workspace, Shopify, Mailchimp, and Zapier. | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. |
| Marketing automation | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
Plans
Bigin by Zoho CRM
- FreeFree
- Express$84 a year
- Premier$144 a year
- Bigin 360$216 a year
EspoCRM
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
In their own words
Bigin by Zoho CRM
Bigin by Zoho CRM is a customer relationship management platform for small businesses and MSMEs, including businesses with 1 to 20 employees. Visual sales pipelines organize customer work, while email sync, workflow automation and marketing automation support sales processes. The free edition supports one user, one pipeline, 500 records and three automations; paid editions raise limits and add multiple team pipelines and user management. Listed starting pricing is $7/user/mo billed annually, and annual pricing can save up to 35%. A 15-day free trial requires no credit card, and the offer includes free onboarding and a 100% money-back guarantee. Zia-powered AI features include writing assistance, summaries, reply suggestions and churn analysis. Integrations include Zoho Books, QuickBooks, Microsoft 365, Google Workspace, Shopify, Mailchimp and Zapier. WhatsApp integration supports messages, replies and conversation history. Apps are available for iOS, iPadOS, Android and macOS. Support is offered by phone, email and live chat 24 hours a day, five days a week.