Bigin by Zoho CRM vs Microsoft Dynamics 365 Sales
Bigin by Zoho CRM
bigin.comMicrosoft Dynamics 365 Sales
microsoft.comSide by side
| Figure | Bigin by Zoho CRM | Microsoft Dynamics 365 Sales |
|---|---|---|
| Price from | $7/mo | $4/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 11 |
| Spec score · Professional Services CRM Software | 9.3 (#3) | 8.6 (#13) |
| Spec score · Mac CRM | 9.2 (#3) | 8.6 (#16) |
| Spec score · CRM Software | 9.1 (#22) | 9.1 (#16) |
| Spec score · Sales Force Automation Software | 9.2 (#5) | 8.7 (#14) |
| AI capabilities | Bigin includes Zia-powered AI features such as writing assistance, summaries, reply suggestions, and churn analysis. | Yes |
| Email sync | Yes | Yes |
| Founded | 2020 | 1975 |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| App integrations | Integrations include Zoho Books, QuickBooks, Microsoft 365, Google Workspace, Shopify, Mailchimp, and Zapier. | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Paid from | 7 | 65 |
Plans
Bigin by Zoho CRM
- FreeFree
- Express$84 a year
- Premier$144 a year
- Bigin 360$216 a year
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
In their own words
Bigin by Zoho CRM
Bigin by Zoho CRM is a customer relationship management platform for small businesses and MSMEs, including businesses with 1 to 20 employees. Visual sales pipelines organize customer work, while email sync, workflow automation and marketing automation support sales processes. The free edition supports one user, one pipeline, 500 records and three automations; paid editions raise limits and add multiple team pipelines and user management. Listed starting pricing is $7/user/mo billed annually, and annual pricing can save up to 35%. A 15-day free trial requires no credit card, and the offer includes free onboarding and a 100% money-back guarantee. Zia-powered AI features include writing assistance, summaries, reply suggestions and churn analysis. Integrations include Zoho Books, QuickBooks, Microsoft 365, Google Workspace, Shopify, Mailchimp and Zapier. WhatsApp integration supports messages, replies and conversation history. Apps are available for iOS, iPadOS, Android and macOS. Support is offered by phone, email and live chat 24 hours a day, five days a week.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.