Bigin by Zoho CRM vs The Agency CRM
Bigin by Zoho CRM
bigin.com
The Agency CRM
theagencycrm.nlSide by side
| Figure | Bigin by Zoho CRM | The Agency CRM |
|---|---|---|
| Price from | $7/mo | €29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 5 |
| Spec score · Professional Services CRM Software | 9.3 (#3) | 8.6 (#16) |
| Founded | 2020 | 2019 |
| App integrations | Integrations include Zoho Books, QuickBooks, Microsoft 365, Google Workspace, Shopify, Mailchimp, and Zapier. | The maker advertises 41 ready-made integrations including Google Workspace, Slack, Stripe and Mollie, with additional connections through Zapier or REST API. |
| Mobile app | Yes | The mobile app is described as available for iOS and Android and supports offline access to leads, deals and contacts with automatic sync after reconnecting. |
| Plan limits | Pipeline, record, automation, custom-field, booking, mass-email, and AI-credit limits vary by edition. | The Free plan is limited to 1 user, up to 5 clients and 10 invoices per month. |
Plans
Bigin by Zoho CRM
- FreeFree
- Express$84 a year
- Premier$144 a year
- Bigin 360$216 a year
The Agency CRM
- FreeFree
- Starter€29 a month
- Pro€79 a month
- Business€199 a month
- EnterprisePriced on request
In their own words
Bigin by Zoho CRM
Bigin by Zoho CRM is a customer relationship management platform for small businesses and MSMEs, including businesses with 1 to 20 employees. Visual sales pipelines organize customer work, while email sync, workflow automation and marketing automation support sales processes. The free edition supports one user, one pipeline, 500 records and three automations; paid editions raise limits and add multiple team pipelines and user management. Listed starting pricing is $7/user/mo billed annually, and annual pricing can save up to 35%. A 15-day free trial requires no credit card, and the offer includes free onboarding and a 100% money-back guarantee. Zia-powered AI features include writing assistance, summaries, reply suggestions and churn analysis. Integrations include Zoho Books, QuickBooks, Microsoft 365, Google Workspace, Shopify, Mailchimp and Zapier. WhatsApp integration supports messages, replies and conversation history. Apps are available for iOS, iPadOS, Android and macOS. Support is offered by phone, email and live chat 24 hours a day, five days a week.
The Agency CRM
The Agency CRM is an operating system for agencies covering leads, clients, projects, invoices, and retainers. Its visual pipeline supports unlimited pipelines and stages, automatic follow-up tasks, forecasts, and win probabilities. An AI assistant can draft quotes, emails, and tasks, and summarize pipeline and client information using company context. Marketing tools include a visual automation builder, email campaigns and sequences, and no-code funnels and landing pages. Listed integrations include Gmail, Outlook, Google Calendar, Slack, Stripe, Mollie, WhatsApp, Zapier, Exact Online, and Moneybird. The documented REST API uses OAuth 2.0 and includes an interactive sandbox and webhooks for real-time events. iOS and Android apps provide offline access to leads, deals, and contacts, then sync after reconnecting. The free plan is limited to one user, up to five clients, and 10 invoices per month. Starter is listed at €29.00 per month, billed monthly and excluding VAT; a seven-day trial does not require a credit card. The maker says data is encrypted on EU infrastructure, with role-based access and audit logs.