BillingServ vs Churn Buster
BillingServ
billingserv.com
Churn Buster
churnbuster.ioSide by side
| Figure | BillingServ | Churn Buster |
|---|---|---|
| Price from | £4.17/mo | $269/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 9 |
| Spec score · Subscription Billing Software | 9.2 (#1) | 8.9 (#5) |
| Data retention | Its GDPR page says invoices remain after termination, support tickets are stored indefinitely, and encrypted backups are rotated within one month after termination. | Event data is retained for 90 days and customer data is deleted after termination subject to a 24-hour deletion delay. |
| Founded | 2014 | 2013 |
| Headquarters | Suite 524, 37 Westminster Buildings, Theatre Square, Nottingham, NG1 6LG, United Kingdom | San Diego, California, United States |
| Integrations | Listed connections cover Stripe, PayPal, Revolut, GoCardless, CoinGate, PayMongo, bKash, Safepay, Inxy.io, Worldpay, BluePay, Mollie, Flutterwave, fraud tools, domain providers, VPS systems and hosting panels. | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. |
| Licence | The terms describe a hosted SaaS licence that is object-code-only, non-transferable and non-exclusive, with no right to resell or sublicense. | The API is licensed non-exclusively for a limited term under the service agreement, indicating proprietary hosted software rather than open-source software. |
| Rating on G2 | 0 out of 5 from 0 reviews. | 4.3 out of 5 from 3 reviews |
| Rating on GetApp | 5.0 out of 5 from 4 reviews. | 5.0 out of 5 from 1 review |
| Rating on Software Advice | 5.0 out of 5 from 4 reviews. | 5.0 out of 5 from 1 review |
| Security | BillingServ states that it uses encrypted cloud infrastructure, encrypted databases and backups, access controls and hourly backups in multiple global locations. | The company says sensitive payment-method data is not handled or stored on its servers and that traffic is encrypted in transit while data stores are encrypted at rest. |
| What it does | BillingServ is a cloud platform for recurring billing, invoicing and payment collection aimed at SaaS, hosting, VPN and service businesses. | Churn Buster recovers failed subscription payments and prevents cancellations for subscription ecommerce and SaaS businesses. |
Plans
BillingServ
- Basic£50 a year
- Starter£12 a month
- Professional£18 a month
- Business£28 a month
- Starter annual£9 a month
- Professional annual£16.25 a month
- Business annual£25.25 a month
- EnterprisePriced on request
Churn Buster
- MeasureFree
- MeasureFree
- Cancel Flows Only$269 a month
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Complete Retention Solution$430 a month
- Dunning & Cancel Flows$430 a month
- Advisory$2,500, paid once
- Advisory$2,500, paid once
In their own words
BillingServ
BillingServ has no write-up on Specifiction yet; its figures are above.
Churn Buster
Churn Buster helps subscription businesses recover failed payments and understand or reduce cancellations. Its dunning service coordinates payment retries with branded email and SMS prompts asking customers to update their cards. Rolling Analysis assigns each failed payment one of four outcomes and counts a recovery only when the payment clears. For cancellation saves, Cancel Flows asks customers why they are leaving, presents offers matched to those reasons, and reports exit feedback. It includes Smart Offers, A/B testing, segmentation, Sentiment AI, and an optional one-click cancellation path. The company lists integrations including Stripe, Recharge, Shopify, Loop, Skio, Recurly, and Braintree, among others, and supports custom API setups. Churn Buster says it serves mid-market and enterprise subscription brands in ecommerce, SaaS, membership, and digital subscription businesses. Its free Measure plan includes recovery analytics, baseline comparison, and Churn Buster MCP. Dunning or Cancel Flows starts at $269 a month; Dunning & Cancel Flows starts at $430 a month. Both are flat monthly fees based on MRR tier, month-to-month, with no contract. The company says its team responds within one business day through email, chat, and video calls.