Birdie vs CareFree
Birdie
birdie.care
CareFree
carefreegroup.comSide by side
| Figure | Birdie | CareFree |
|---|---|---|
| Price from | £2.75/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 0 |
| Spec score · Home Care Scheduling Software | 8.3 (#5) | 7.5 (#15) |
| Headquarters | London, United Kingdom | Wakefield, England, United Kingdom |
| Intended users | Birdie says its platform supports care businesses of all sizes, from providers onboarding their first client to established operators. | CareFree describes its software as helping homecare agencies streamline processes and focus on delivering care. |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | CareFree Management Ltd says it passed an ISO 27001 audit in January 2024. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | The company describes its support team as highly acclaimed and says it is available to help when required. |
Plans
Birdie
- SmartPlans subscription£2.75 a month
- SmartPlans pay-as-you-go£3.50 a month
- AdvancedPriced on request
- CorePriced on request
- PlusPriced on request
- StarterPriced on request
In their own words
Birdie
Birdie is a technology platform for homecare agencies that connects care management, rostering, finance, and compliance. Its client record combines care plans, visit notes, and eMAR. Office staff and managers use the secure web-based Agency Hub, while carers can access schedules, care plans, tasks, messaging, and check-in tools through an app with offline capabilities. A Family App gives relatives visit updates and care notes. Birdie says it includes more than 50 pre-built reports and real-time dashboards. It lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, while stating it accepts no new integrations for CareFree. Business connections include Xero/QuickBooks, payroll systems such as Sage, CRM systems, API access, and custom exports. Agency plans are priced according to scheduled care hours and require a quote. SmartPlans is not standalone: its listed options are £2.75 hour with a monthly commitment, or £3.50 hour billed monthly with no minimum commitment; three starting hours are free.
CareFree
CareFree is cloud software for homecare agencies, combining rostering, care management, staff administration, compliance and finance. The RoadRunner mobile app gives carers real-time weekly rotas, GPS or NFC arrival and departure logging, call notes, medication prompts, visit tasks, body maps, care plans and wellbeing monitoring. Missed calls, missing log-outs and non-administered medication can alert the office. CareFree Ci supports live creation of care plans, assessments, supervisions and related documents, plus drag-and-drop forms with text, choices, dropdowns, photos, audio or video. Staff tools cover training, credentials, holidays, absences, messaging, SMS, matching availability and scheduling preferences. Finance includes wage and invoice reports linked to rotas, mileage, minimum-wage checks and holiday pay. Compliance features include reports, logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, schedules and care plans. Android, iOS and web platforms are supported. Pricing is on request.