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CareFree
carefreegroup.com
What it is
CareFree is cloud software for homecare agencies, combining rostering, care management, staff administration, compliance and finance. The RoadRunner mobile app gives carers real-time weekly rotas, GPS or NFC arrival and departure logging, call notes, medication prompts, visit tasks, body maps, care plans and wellbeing monitoring. Missed calls, missing log-outs and non-administered medication can alert the office. CareFree Ci supports live creation of care plans, assessments, supervisions and related documents, plus drag-and-drop forms with text, choices, dropdowns, photos, audio or video. Staff tools cover training, credentials, holidays, absences, messaging, SMS, matching availability and scheduling preferences. Finance includes wage and invoice reports linked to rotas, mileage, minimum-wage checks and holiday pay. Compliance features include reports, logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, schedules and care plans. Android, iOS and web platforms are supported. Pricing is on request.
Spec sheet
- Purpose
- CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers.Read 8 Oct 2026 · carefreegroup.com
- Product
- CareFree is a cloud-based software solution for rostering, care management, and finance.Read 8 Oct 2026 · carefreegroup.com
- Intended users
- CareFree describes its software as helping homecare agencies streamline processes and focus on delivering care.Read 8 Oct 2026 · carefreegroup.com
- Security
- CareFree Management Ltd says it passed an ISO 27001 audit in January 2024.Read 8 Oct 2026 · carefreegroup.com
- Compliance
- The compliance toolkit includes detailed reports, user logs, audit trails, staff qualification and DBS tracking, and incident records.Read 8 Oct 2026 · carefreegroup.com
- Support
- The company describes its support team as highly acclaimed and says it is available to help when required.Read 8 Oct 2026 · carefreegroup.com
- Headquarters
- Wakefield, England, United KingdomRead 28 Sep 2026 · carefreegroup.com
- Android installation
- A CareFree RoadRunner training guide describes installing the Android app from an APK download link provided by CareFree.Read 8 Oct 2026 · carefreegroup.com
- Buying process
- The site invites prospective customers to book a free demo; it does not state a product price or trial duration on that page.Read 8 Oct 2026 · carefreegroup.com
- Call monitoring
- RoadRunner uses GPS and/or NFC for carers to log in and out, and can alert the office when a carer misses a call or fails to log out.Read 8 Oct 2026 · carefreegroup.com
- Care planning
- CareFree Ci supports real-time creation of care plans, assessments, supervisions, and related documents.Read 8 Oct 2026 · carefreegroup.com
- Care records
- Carers can enter call notes in the app, where staff can view past notes to support handovers and continuity.Read 8 Oct 2026 · carefreegroup.com
- Custom forms
- Ci includes a drag-and-drop form builder with free text, multiple choice, dropdowns, and options to add photos, audio, or video.Read 8 Oct 2026 · carefreegroup.com
- Data protection
- CareFree Management Ltd says it acquired the NHS Data Security and Protection Toolkit and describes it as supporting data security and protection compliance.Read 8 Oct 2026 · carefreegroup.com
- Demo
- CareFree offers a free demo by appointment; the demo form asks for the number of care recipients.Read 8 Oct 2026 · carefreegroup.com
- Finance
- Finance features include wage and invoice reports linked to real-time rotas, minimum wage checks, mileage management, and holiday pay processing.Read 8 Oct 2026 · carefreegroup.com
- HR
- The HR features include staff training and credentials, holiday management, absence planning, and personalised mail merge.Read 8 Oct 2026 · carefreegroup.com
- Medication
- The RoadRunner page says carers must answer medication prompts before logging out of a call, and non-administration alerts are sent to the office.Read 8 Oct 2026 · carefreegroup.com
- Mobile app
- RoadRunner is a mobile care app with medication management, visit tasks, body maps, care plans, and client wellbeing monitoring.Read 8 Oct 2026 · carefreegroup.com
- Payroll integration
- The CareFree knowledge guide describes exporting wages to Sage Payroll and says carer reference numbers must be synchronized with Sage.Read 8 Oct 2026 · knowledge.carefreegroup.com
- Portals
- The carer and client portal offers live rota access, care updates, medication changes, requests, invoice viewing, and document uploads.Read 8 Oct 2026 · carefreegroup.com
- Remote access
- OnCall is a web-based interface for accessing rosters, scheduling details, and care plans over an internet connection.Read 8 Oct 2026 · carefreegroup.com
- Rostering
- Its rota tools include recurring schedules, weekly alterations, skills matching, capacity planning, absence management, and an away planner.Read 8 Oct 2026 · carefreegroup.com
- Security and compliance
- CareFree says its software helps homecare agencies meet CQC requirements and provides user logs and an audit trail; the pages reviewed do not specify a security certification.Read 8 Oct 2026 · carefreegroup.com
- Staff and client records
- The client and carer management features include availability matching, in-app messaging, SMS, customizable data fields, and scheduling preferences.Read 8 Oct 2026 · carefreegroup.com
Strong points and limits
Strong points
- Real-time rota access for carers
- GPS or NFC visit logging
- Medication prompts and office alerts
- Custom forms with media attachments
- Rota-linked wage and invoice reports
Limits
- No free plan
- Pricing is available only on request
- Android installation guide uses an APK link
Who it suits
It suits homecare providers coordinating carers, care documentation, compliance and finance. Agencies needing mobile care work, portals and rota-linked payroll information may benefit.
Verdict
CareFree brings field visits, care records, staffing, compliance and finance into one cloud system. Its mobile and web tools cover operational work from rota changes to medication and payroll reporting.
Where Specifiction places it
- Home Care Scheduling Software#15 of 227.5
