Alora Home Care
alorahealth.com
What it is
Alora Home Care combines scheduling, electronic visit verification (EVV), billing, payroll and caregiver management for home care agencies. Scheduling supports recurring visits and open shifts, matches caregivers to visits, and flags conflicts automatically. Built-in EVV uses GPS and telephony, monitors visits live, and alerts agencies to delays and no-shows. Alora says EVV connects with HHAeXchange, Sandata, Netsmart and CareBridge. Completed visits can flow automatically into billing and payroll, with billing support for multiple payer types. Caregiver records can track credentials and pay rates, with alerts before credentials expire. Caregivers can document visits without a signal, and information syncs when they reconnect. The product is aimed at personal care, companion care and Medicaid waiver agencies; Alora also supports home health and hospice. It lists access for iPhone, iPad, Mac, Android devices and Windows desktops, laptops and tablets. Alora says its mobile app is HIPAA compliant and that PHI in Alora Anywhere is encrypted on the device and in transit. The home care page says licenses are unlimited and multiple offices carry no extra cost. Pricing depends on agency users or patient count and is available by written quote.
Spec sheet
- What it does
- Alora is a cloud-based agency platform for home care, home health and hospice operations.Read 15 Oct 2026 · alorahealth.com
- Purpose
- Alora Home Care combines scheduling, EVV, billing, payroll, and caregiver management for home care agencies.Read 8 Oct 2026 · alorahealth.com
- Security
- Alora states its mobile app is HIPAA compliant, and its privacy policy says PHI in Alora Anywhere is encrypted on the device and in transit.Read 8 Oct 2026 · alorahealth.com
- Support
- The home-care page claims 98% of support calls are answered instantly by a real person.Read 15 Oct 2026 · alorahealth.com
- Headquarters
- The company lists Atlanta, Georgia as headquarters.Read 15 Oct 2026 · linkedin.com
- Founded
- 2005Read 28 Sep 2026 · alorahealth.com
- Agency fit
- The product is aimed at personal care, companion care, and Medicaid waiver agencies, and Alora also supports home health and hospice on its platform.Read 8 Oct 2026 · alorahealth.com
- App access restriction
- Google Play states that Alora Plus is available exclusively to Alora Healthcare Systems customers.Read 15 Oct 2026 · play.google.com
- Billing
- Completed visits flow into all-payer billing and payroll without duplicate entry.Read 15 Oct 2026 · alorahealth.com
- Billing and payroll
- Completed visits flow automatically to billing and payroll, and the product supports billing across multiple payer types.Read 8 Oct 2026 · alorahealth.com
- Billing integrations
- The site names Inovalon (Ability) and Availity as clearinghouse integrations.Read 15 Oct 2026 · alorahealth.com
- Caregiver management
- Caregiver tools track credentials, pay rates and compliance-expiration alerts.Read 15 Oct 2026 · alorahealth.com
- Caregiver tools
- Caregiver management includes credential tracking, pay rates, and alerts before credentials expire.Read 8 Oct 2026 · alorahealth.com
- Clinical documentation
- The home-health edition provides assessments, plans of care and visit notes for six Medicare disciplines.Read 15 Oct 2026 · alorahealth.com
- Company founding
- LinkedIn lists the company as founded in 2005.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists Alora Home Health Software as a privately held company with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Data collected
- Alora Anywhere may record usernames, assessment images and GPS location for geofencing and EVV, and says it does not resell them.Read 15 Oct 2026 · alorahealth.com
- Documentation and training
- TrustRadius reviewers repeatedly praise easy training, a clear home page and responsive support.Read 15 Oct 2026 · trustradius.com
- EVV
- The product includes GPS and telephony electronic visit verification with live monitoring and delay or no-show alerts.Read 15 Oct 2026 · alorahealth.com
- EVV integrations
- The home-care page names HHAeXchange, Sandata, Netsmart and CareBridge as EVV integrations.Read 15 Oct 2026 · alorahealth.com
- Faxing
- One-click electronic faxing keeps a permanent transmission history and status log.Read 15 Oct 2026 · alorahealth.com
- Legal name
- Crunchbase identifies the legal entity as Alora Healthcare Systems, LLC.Read 15 Oct 2026 · crunchbase.com
- Limit: contract or setup cost
- A Capterra reviewer alleged Alora refused to refund a $1,700 setup fee after the agency decided during training that the product was unsuitable.Read 15 Oct 2026 · capterra.com
- Limit: reliability and connectivity
- Users report occasional glitches, crashes, network errors, lost entries and inaccurate geofencing in mobile workflows.Read 15 Oct 2026 · play.google.com
- Limit: reporting and customization
- Reviewers report limited or inflexible reporting, form customization and advanced alerts.Read 15 Oct 2026 · softwareadvice.com
- Limit: workflow friction
- Reviewers report extra clicks, clunky navigation between modules and complex billing or accounts-receivable workflows.Read 15 Oct 2026 · capterra.com
- OASIS
- OASIS and non-OASIS assessments include tools such as Braden, fall-risk, nutritional and pain assessments.Read 15 Oct 2026 · alorahealth.com
- Offline capability
- Native mobile workflows allow documentation, signatures and EVV when the device is offline.Read 15 Oct 2026 · alorahealth.com
- Offline use
- Caregivers can document without a signal, with information syncing automatically when they reconnect.Read 8 Oct 2026 · alorahealth.com
- Ownership news
- Alora announced that LivTech acquired Alora Healthcare Systems on April 9, 2026.Read 15 Oct 2026 · alorahealth.com
- Platform access
- Alora lists access on iPhone, iPad, Mac, Android devices, and Windows desktops, laptops, and tablets, with Alora Plus available through Apple and Google app stores.Read 8 Oct 2026 · alorahealth.com
- Praise: all-in-one workflow
- Reviewers say scheduling, documentation, billing and compliance in one system reduce paperwork and improve operational visibility.Read 15 Oct 2026 · g2.com
- Praise: usability and support
- Independent reviewers commonly describe Alora as easy to use and praise responsive or knowledgeable customer support.Read 15 Oct 2026 · softwareadvice.com
- Prior authorization
- Authorization tracking monitors usage, supports overlapping authorizations and can alert or stop visits at limits.Read 15 Oct 2026 · alorahealth.com
- Privacy and encryption
- Alora says PHI in Alora Anywhere is encrypted on the device and in transit and handled for HIPAA compliance.Read 15 Oct 2026 · alorahealth.com
- Rating on Apple App Store: Alora Anywhere
- 3.0 out of 5 from 2 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Apple App Store: Alora Plus
- 3.2 out of 5 from 45 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on G2
- 4.5 out of 5 from 83 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.5 out of 5 from 158 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 2.7 out of 5 from 278 reviewsRead 15 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.5 out of 5 from 156 reviewsRead 15 Oct 2026 · softwareadvice.com
- Rating on TrustRadius
- 10 out of 10; the page reports 17 reviews and ratingsRead 15 Oct 2026 · trustradius.com
- Scheduling
- Scheduling supports recurring visits, open-shift notifications, caregiver matching and conflict alerts.Read 15 Oct 2026 · alorahealth.com
- User and office limits
- The home care page says licenses are unlimited and multi-office use has no extra cost.Read 8 Oct 2026 · alorahealth.com
Plans and prices
Alora Home Health $295 a month 295 flat rate / per month Pricing listed as a starting price; subscription Read 15 Oct 2026 · getapp.com
Alora Home Care Priced on request Price depends on agency users or patient count · written quote available Read 8 Oct 2026 · alorahealth.com
Custom agency quote Priced on request Written quote; pricing depends on agency users or patients Quote required Read 15 Oct 2026 · alorahealth.com
Strong points and limits
Strong points
- Scheduling supports recurring visits and open-shift notices.
- EVV uses GPS and telephony with live monitoring.
- Completed visits flow into billing and payroll.
- Caregivers can document offline and sync later.
- Licenses are unlimited and multiple offices add no extra cost.
Limits
- Pricing is provided by written quote.
- Price depends on agency users or patient count.
- The listed mobile app access does not specify a Linux platform.
Who it suits
Alora Home Care is aimed at personal care, companion care and Medicaid waiver agencies. It may also suit home health and hospice organizations using Alora’s platform.
Alora Home Care in depth
Read the full write-up
Alora Home Care is an agency platform that coordinates visits, verifies attendance, and carries completed work into billing and payroll. It suits personal-care, companion-care, and Medicaid-waiver agencies that want field and office operations connected, with home-health and hospice support also available. The main trade-off is that an agency must obtain a quote before it can judge the cost.
Overview
Alora brings scheduling, electronic visit verification (EVV), caregiver records, billing, and payroll into one workflow. Recurring visits, open shifts, caregiver assignments, and completed documentation can therefore be handled in the same system rather than passed between separate tools. Automatic movement of completed visits into billing and payroll is particularly useful for agencies serving multiple payer types, where manual re-entry creates avoidable work.
Licenses are unlimited, and using multiple offices carries no extra cost. Those terms make the platform more practical for organizations expanding staff or locations, although the eventual quote is tied to agency users or patient count.
Key features
Scheduling and EVV
Recurring-visit scheduling handles ongoing care plans, while open-shift notifications and caregiver matching help fill coverage gaps. Automatic conflict flags are a useful safeguard against overlapping assignments. Built-in EVV combines GPS and telephony, live visit monitoring, and alerts for delays and no-shows, giving coordinators several ways to spot missed or late visits. Alora says its EVV connects with HHAeXchange, Sandata, Netsmart, and CareBridge, which matters to agencies whose payer or state processes depend on those systems.
Billing, payroll, and caregiver management
Completed visits flow automatically to billing and payroll, and billing supports multiple payer types. That linkage can reduce duplicate entry between the scheduling desk and finance team, but agencies should still confirm that their specific payer mix fits the implementation. Caregiver records include credentials, pay rates, and advance expiry alerts, making the system useful for tracking workforce readiness as well as assigning shifts.
Mobile documentation and security
Caregivers can document visits without a signal; the information synchronizes when connectivity returns. Offline operation is a meaningful advantage for in-home work in areas with unreliable coverage. Alora states that its mobile app is HIPAA compliant, and its privacy policy says protected health information in Alora Anywhere is encrypted on the device and in transit.
Pricing
Alora Home Care has custom pricing. The quote depends on agency users or patient count, and a written quote is available. The plan includes a caregiver mobile app, EVV, care documentation, and availability management; licenses are unlimited and multi-office use has no extra cost.
Custom pricing is appropriate for agencies whose scale or payer requirements make a fixed tier misleading, but it prevents a straightforward budget comparison before a sales discussion. There are no published lower tiers, free plan, trial term, renewal schedule, or seat and usage quotas to use as a smaller-agency benchmark.
Platforms
Alora lists Android, iOS, macOS, web, and Windows access. It supports iPhone, iPad, Mac, Android devices, and Windows desktops, laptops, and tablets; Alora Plus is offered through the Apple and Google app stores. Support information says 98% of calls are answered live, with the remaining 2% receiving a callback within an hour, alongside weekday and Saturday hours.
Who it's for
Choose Alora when a personal-care, companion-care, or Medicaid-waiver agency needs scheduling, EVV, caregiver compliance records, and payment administration in one platform. Its home-health and hospice support broadens the fit for organizations running those services as well. Agencies that need a published self-serve price, a small fixed tier, or a short trial should look elsewhere before committing to a quote-led purchase.
Pros and cons
Pros
Connected visit-to-payroll workflow: completed visits move into billing and payroll, reducing repeated office entry.
Operational EVV coverage: GPS, telephony, live monitoring, and delay or no-show alerts support active oversight.
Offline documentation: caregivers can record visits without connectivity and sync later.
Room to expand: unlimited licenses and no extra multi-office charge avoid common scaling constraints.
Credential oversight: pay rates and expiry alerts keep caregiver records tied to scheduling decisions.
Cons
Quote-only cost: agencies cannot compare an advertised monthly price or trial before contacting Alora.
Implementation fit still matters: multiple payer types are supported, but agencies must validate their particular billing and EVV arrangements.
Alternatives
For a broader starting point, browse Home Care Scheduling Software.
Birdie is a better choice for agencies wanting a free trial and a low, usage-based SmartPlans price on Android, iOS, and web.
HHAeXchange fits providers seeking a free state-sponsored portal, with an enterprise option priced by agency size.
CareCade suits teams preferring a free trial and published tiers such as $300 per month for up to 50 clients or $550 per month for unlimited clients.
Tunzly is worth considering if a 30-day, fully unlocked trial with defined staff, client, caregiver, and storage caps is important.
Caregiver Scheduling offers published $99 and $199 monthly tiers for smaller caregiver and client counts.
Generations Homecare System is an alternative with the same broad platform coverage and a separately priced EVV add-on.
ShiftCare is suited to agencies wanting a trial and per-user pricing, with a five-staff minimum on Premium.
ANKOTA is another paid agency platform for home care, EVV, I/DD, adult day, and self-direction programs.
Verdict
Alora Home Care is a strong recommendation for multi-office or growing agencies that want scheduling, EVV, offline documentation, caregiver compliance, billing, and payroll joined together. Its main reason to look elsewhere is the lack of published pricing or a trial: agencies needing immediate cost certainty should start with a transparent, tiered alternative.
Verdict
Alora Home Care combines visit scheduling and verification with billing, payroll and caregiver records, including offline documentation. Agencies should request a quote based on their user or patient count and consider the listed platform options.
Where Specifiction places it
- Home Care Scheduling Software#1 of 228.9
- Home Care Software#1 of 208.9
