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eCaring

ecaring.com

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Spec score 8.5 #3 of 22 in Home Care Scheduling Software

What it is

eCaring is home care agency management software for non-medical agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs. It connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication. Its scheduling engine scores caregiver-client pairings using availability, preferences, location, past care, margins, and overtime. Auto Shift Verification checks visits against agency rules for times, tasks, signatures, and geofence compliance, routing exceptions for manual review. Billing handles payor-specific claims and files, private-pay invoices, and authorization checks, and flags visits that fail payor or EVV requirements. Agencies can configure services, rates, rounding rules, procedure codes, and billing requirements by payor. Caregivers can use the Android and iOS app for offline EVV, GPS-verified clock-ins, visit details, and SMS alerts. A toll-free phone option lets caregivers without a cell phone clock in and out using the client’s phone. eCaring runs on Android, iOS, and the web. Its pricing page offers personalized pricing after a meeting, with no numeric price listed.

Spec sheet

What it does
eCaring is cloud software for non-medical home-care agencies that combines scheduling, authorizations, EVV, care documentation, billing, payroll and caregiver communication.Read 14 Oct 2026 · ecaring.com
Product
eCaring is home care agency management software that connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication.Read 8 Oct 2026 · ecaring.com
Integrations
Official integration pages list ADP, QuickBooks, Lobbie, Paychex, Payro Finance, MP-HR, PayRight Payroll and Paylocity, and say custom integrations can be requested.Read 14 Oct 2026 · ecaring.com
Support
eCaring says it provides a knowledge base, onboarding, live training, one-to-one assistance and U.S.-based phone, chat and email support.Read 14 Oct 2026 · ecaring.com
Headquarters
eCaring lists its corporate headquarters at 500 Unicorn Park, Suite 105, Woburn, Massachusetts 01801.Read 8 Oct 2026 · ecaring.com
Founded
2021Read 28 Sep 2026 · ecaring.com
API and SDK availability
The official site presents a cloud service and support knowledge base but does not identify a public API, SDK or developer documentation page.Read 14 Oct 2026 · ecaring.com
Billing
Billing links each visit to EVV data, notes, tasks, authorizations and user adjustments, then produces payer-specific claims and private-pay invoices.Read 14 Oct 2026 · ecaring.com
Client management
The client hub stores profiles, schedules, authorizations, documents and digital care plans with filters, alerts and care-circle coordination.Read 14 Oct 2026 · ecaring.com
Communications
The communications hub provides real-time messaging, task and note tracking, centralized care information, alerts and care circles for families and professionals.Read 14 Oct 2026 · ecaring.com
Company facts
LinkedIn lists eCaring as privately held, founded in 2021, headquartered in Woburn, Massachusetts, with 11–50 employees.Read 14 Oct 2026 · linkedin.com
Corporate history
Crunchbase identifies eCaring LLC, founder Robert Herzog and an acquisition by EC Acquisition Holding, with headquarters listed in Boston.Read 14 Oct 2026 · crunchbase.com
EVV coverage
eCaring records service, caregiver, date, location and start/end times, and connects with open-state EVV aggregators including Sandata, HHAeXchange, Tellus/Netsmart and Authenticare.Read 14 Oct 2026 · ecaring.com
EVV verification
Auto Shift Verification applies agency-defined rules to visit times, tasks, signatures, and geofence compliance, and routes exceptions for manual review.Read 8 Oct 2026 · ecaring.com
Funding
Wellfound lists approximately $4.8 million raised across two rounds and names Stephen Jackson, Ascent Biomedical Ventures, Josh Grotstein and David Pachter as investors.Read 14 Oct 2026 · wellfound.com
Hosting and security limitation
The privacy notice says services are hosted in the United States and that commercially reasonable safeguards cannot guarantee security during transmission or storage.Read 14 Oct 2026 · ecaring.com
Integration flexibility
eCaring says agencies can contact it about integrating a preferred platform that is not listed.Read 8 Oct 2026 · ecaring.com
Intended customers
The platform serves non-medical home care agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs.Read 8 Oct 2026 · ecaring.com
Licence and hosting model
The reviewed official pages describe a SaaS/cloud product and do not state an open-source licence or self-hosting option.Read 14 Oct 2026 · ecaring.com
Limit: affordability for individuals
A GetApp review says the price may be unsuitable for people paying out of pocket rather than operating an agency.Read 14 Oct 2026 · getapp.com
Limit: Android reliability
Google Play reviews report stalls, unsaved hours, login failures and compatibility problems in the Android staff app.Read 14 Oct 2026 · play.google.com
Limit: field clock-ins
G2 reviewers report that aides sometimes cannot clock in because of GPS or location problems.Read 14 Oct 2026 · g2.com
Limit: iOS app updates
The App Store page includes a complaint that successive updates made the staff app worse.Read 14 Oct 2026 · apps.apple.com
Limit: reporting and mobile app
G2 feedback asks for more flexible reporting and improvements to mobile navigation, speed and offline behavior.Read 14 Oct 2026 · g2.com
Limit: updates and complexity
Capterra reviewers mention occasional clock-in failures during updates and that the system can initially feel slow or complex for less technical users.Read 14 Oct 2026 · capterra.com
Medicare limitation
eCaring explicitly says it does not support Medicare home-health agencies and is intended for private-pay, Medicaid, VA and other unskilled services.Read 14 Oct 2026 · ecaring.com
Mobile app
The caregiver app for Android and iOS supports offline EVV, GPS clock-ins, visit documentation, automatic reminders and SMS alerts.Read 14 Oct 2026 · ecaring.com
Notable news
A 2014 funding report says eCaring raised a $3.5 million Series A led by Ascent Biomedical Ventures and Stephen Jackson to expand its aging-in-place technology.Read 14 Oct 2026 · static.crunchbase.com
Payor management
Payor tools support payer-specific EVV rules, rates, procedure codes, rounding, billing templates, mileage and expense policies.Read 14 Oct 2026 · ecaring.com
Payroll
Payroll combines verified hours, mileage, travel time, PTO, custom rates and differentials, with exports for ADP, Paychex, Paylocity and QuickBooks.Read 14 Oct 2026 · ecaring.com
Phone clock-in backup
Caregivers without a cell phone can clock in and out using a dedicated toll-free number and the client’s phone.Read 8 Oct 2026 · ecaring.com
Praise: all-in-one workflow
Capterra reviewers praise combining scheduling, billing, payroll, messaging and documentation with a user-friendly caregiver app.Read 14 Oct 2026 · capterra.com
Praise: customer service
GetApp reviews repeatedly call eCaring support responsive, patient and knowledgeable while praising scheduling, billing and payroll integration.Read 14 Oct 2026 · getapp.com
Praise: usability and support
G2 reviewers repeatedly describe the interface as intuitive, the scheduling and documentation workflows as easy to use, and support as responsive.Read 14 Oct 2026 · g2.com
Pricing limits
The pricing page provides no numeric prices and directs prospective customers to schedule a meeting for a personalized cost breakdown.Read 8 Oct 2026 · ecaring.com
Privacy legal entity
The privacy notice identifies eC Acquisitions Holdings, LLC and affiliates as the eCaring entity handling services and personal information.Read 14 Oct 2026 · ecaring.com
Rating on Apple App Store
3.5 out of 5 from 6 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on Capterra
4.9 out of 5 from 25 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 16 reviewsRead 14 Oct 2026 · g2.com
Rating on GetApp
4.9 out of 5 from 28 reviewsRead 14 Oct 2026 · getapp.com
Rating on Google Play
3.7 out of 5 from 15 reviewsRead 14 Oct 2026 · play.google.com
Rating on TrustRadius
0 out of 100 from 0 reviewsRead 14 Oct 2026 · trustradius.com
Scheduling
Its scheduling engine scores caregiver-client pairings using factors including availability, preferences, location, historical care, margins, and overtime.Read 8 Oct 2026 · ecaring.com
Security claim
The FAQ states that eCaring is HIPAA-compliant, encrypts data in transit and at rest, and uses strict access controls.Read 14 Oct 2026 · ecaring.com
Smart scheduling
Its matching engine scores caregiver-client pairings using availability, preferences, location, service history, margins and overtime factors.Read 14 Oct 2026 · ecaring.com
Team
The company describes its product as built by home care industry veterans and lists Michael Trigilio as CEO, Justin Hanzlik as COO, and Patrick Devers as CTO.Read 8 Oct 2026 · ecaring.com

Plans and prices

Basic $99 a month Cloud deployment · free trial available Read 14 Oct 2026 · trustradius.com
eCaring monthly subscription with annual contract $199 a month Annual contract Home-care agency management platform · pricing supplied by eCaring Read 14 Oct 2026 · g2.com
Custom pricing Priced on request Personalized cost breakdown after a meeting Scheduling · billing · payroll · EVV · scalable startup-to-enterprise pricing Read 14 Oct 2026 · ecaring.com
Personalized pricing Priced on request Pricing provided after scheduling a meeting; available for startups through enterprise Read 8 Oct 2026 · ecaring.com

Every eCaring plan and price →

Strong points and limits

Strong points

  • Scores caregiver-client matches across several factors
  • Checks visits against agency-defined EVV rules
  • Supports payor-specific billing configuration
  • Mobile app includes offline EVV
  • Phone clock-in available without a cell phone

Limits

  • Pricing requires a meeting; no numeric price is listed
  • Android and iOS app; no other mobile platform listed

Who it suits

It suits non-medical home care agencies managing visits and billing across Medicaid, private pay, long-term care insurance, or Veterans Affairs programs. Caregivers can use its mobile app or phone clock-in option.

Verdict

eCaring brings scheduling, visit verification, documentation, and billing into one home care platform. Agencies should note that pricing is personalized and requires a meeting.

Where Specifiction places it

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