Birdie vs eCaring
Birdie
birdie.careeCaring
ecaring.comSide by side
| Figure | Birdie | eCaring |
|---|---|---|
| Price from | £2.75/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Home Care Scheduling Software | 8.3 (#5) | 8.5 (#3) |
| Spec score · Home Care Software | 8.3 (#5) | 8.6 (#3) |
| Founded | 2017 | 2021 |
| Headquarters | London, United Kingdom | eCaring lists its corporate headquarters at 500 Unicorn Park, Suite 105, Woburn, Massachusetts 01801. |
| Integrations | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. | Official integration pages list ADP, QuickBooks, Lobbie, Paychex, Payro Finance, MP-HR, PayRight Payroll and Paylocity, and say custom integrations can be requested. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | eCaring says it provides a knowledge base, onboarding, live training, one-to-one assistance and U.S.-based phone, chat and email support. |
Plans
Birdie
- SmartPlans subscription£2.75 a month
- SmartPlans pay-as-you-go£3.50 a month
- AdvancedPriced on request
- CorePriced on request
- PlusPriced on request
- StarterPriced on request
eCaring
- Basic$99 a month
- eCaring monthly subscription with annual contract$199 a month
- Custom pricingPriced on request
- Personalized pricingPriced on request
In their own words
Birdie
Birdie is a technology platform for homecare agencies that connects care management, rostering, finance, and compliance. Its client record combines care plans, visit notes, and eMAR. Office staff and managers use the secure web-based Agency Hub, while carers can access schedules, care plans, tasks, messaging, and check-in tools through an app with offline capabilities. A Family App gives relatives visit updates and care notes. Birdie says it includes more than 50 pre-built reports and real-time dashboards. It lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, while stating it accepts no new integrations for CareFree. Business connections include Xero/QuickBooks, payroll systems such as Sage, CRM systems, API access, and custom exports. Agency plans are priced according to scheduled care hours and require a quote. SmartPlans is not standalone: its listed options are £2.75 hour with a monthly commitment, or £3.50 hour billed monthly with no minimum commitment; three starting hours are free.
eCaring
eCaring is home care agency management software for non-medical agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs. It connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication. Its scheduling engine scores caregiver-client pairings using availability, preferences, location, past care, margins, and overtime. Auto Shift Verification checks visits against agency rules for times, tasks, signatures, and geofence compliance, routing exceptions for manual review. Billing handles payor-specific claims and files, private-pay invoices, and authorization checks, and flags visits that fail payor or EVV requirements. Agencies can configure services, rates, rounding rules, procedure codes, and billing requirements by payor. Caregivers can use the Android and iOS app for offline EVV, GPS-verified clock-ins, visit details, and SMS alerts. A toll-free phone option lets caregivers without a cell phone clock in and out using the client’s phone. eCaring runs on Android, iOS, and the web. Its pricing page offers personalized pricing after a meeting, with no numeric price listed.