ANKOTA vs eCaring

ANKOTA provides software for organizations delivering home care, electronic visit verification (EVV), adult day services, self-direction, and long-term supports for people with intellectual and developmental disabilities. Its home care platform combines client and caregiver management, care plans, scheduling, documentation, billing, payroll calculations, and compliance tools. Caregivers can record visits through a GPS mobile app, voice telephony, or fixed beacons; the app can operate offline and sync when coverage returns. Scheduling includes recurring shifts, open-shift filling, appointment and assessment scheduling, and route optimization. The Cares offering describes authorization management, Medicaid claims and remittance through EDI, and accounts receivable management. Caregiver and family apps support schedules, communications, visit details, and updates. The public API can accept operational data, and listed integrations include QuickBooks, BambooHR, Viventium, and Paylocity. The FMS app is available on iOS, Android, and the web. Pricing is available on request; an older product overview says fees depend on agency size and telephony fees are additional. ANKOTA says its software uses encryption and is HIPAA compliant.

eCaring is home care agency management software for non-medical agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs. It connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication. Its scheduling engine scores caregiver-client pairings using availability, preferences, location, past care, margins, and overtime. Auto Shift Verification checks visits against agency rules for times, tasks, signatures, and geofence compliance, routing exceptions for manual review. Billing handles payor-specific claims and files, private-pay invoices, and authorization checks, and flags visits that fail payor or EVV requirements. Agencies can configure services, rates, rounding rules, procedure codes, and billing requirements by payor. Caregivers can use the Android and iOS app for offline EVV, GPS-verified clock-ins, visit details, and SMS alerts. A toll-free phone option lets caregivers without a cell phone clock in and out using the client’s phone. eCaring runs on Android, iOS, and the web. Its pricing page offers personalized pricing after a meeting, with no numeric price listed.