Alora Home Care vs CareFree
Alora Home Care
alorahealth.comCareFree
carefreegroup.comSide by side
| Figure | Alora Home Care | CareFree |
|---|---|---|
| Price from | $295/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Home Care Scheduling Software | 8.9 (#1) | 7.5 (#15) |
| Headquarters | The company lists Atlanta, Georgia as headquarters. | Wakefield, England, United Kingdom |
| Purpose | Alora Home Care combines scheduling, EVV, billing, payroll, and caregiver management for home care agencies. | CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers. |
| Security | Alora states its mobile app is HIPAA compliant, and its privacy policy says PHI in Alora Anywhere is encrypted on the device and in transit. | CareFree Management Ltd says it passed an ISO 27001 audit in January 2024. |
| Support | The home-care page claims 98% of support calls are answered instantly by a real person. | The company describes its support team as highly acclaimed and says it is available to help when required. |
Plans
Alora Home Care
- Alora Home Health$295 a month
- Alora Home CarePriced on request
- Custom agency quotePriced on request
In their own words
Alora Home Care
Alora Home Care combines scheduling, electronic visit verification (EVV), billing, payroll and caregiver management for home care agencies. Scheduling supports recurring visits and open shifts, matches caregivers to visits, and flags conflicts automatically. Built-in EVV uses GPS and telephony, monitors visits live, and alerts agencies to delays and no-shows. Alora says EVV connects with HHAeXchange, Sandata, Netsmart and CareBridge. Completed visits can flow automatically into billing and payroll, with billing support for multiple payer types. Caregiver records can track credentials and pay rates, with alerts before credentials expire. Caregivers can document visits without a signal, and information syncs when they reconnect. The product is aimed at personal care, companion care and Medicaid waiver agencies; Alora also supports home health and hospice. It lists access for iPhone, iPad, Mac, Android devices and Windows desktops, laptops and tablets. Alora says its mobile app is HIPAA compliant and that PHI in Alora Anywhere is encrypted on the device and in transit. The home care page says licenses are unlimited and multiple offices carry no extra cost. Pricing depends on agency users or patient count and is available by written quote.
CareFree
CareFree is cloud software for homecare agencies, combining rostering, care management, staff administration, compliance and finance. The RoadRunner mobile app gives carers real-time weekly rotas, GPS or NFC arrival and departure logging, call notes, medication prompts, visit tasks, body maps, care plans and wellbeing monitoring. Missed calls, missing log-outs and non-administered medication can alert the office. CareFree Ci supports live creation of care plans, assessments, supervisions and related documents, plus drag-and-drop forms with text, choices, dropdowns, photos, audio or video. Staff tools cover training, credentials, holidays, absences, messaging, SMS, matching availability and scheduling preferences. Finance includes wage and invoice reports linked to rotas, mileage, minimum-wage checks and holiday pay. Compliance features include reports, logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, schedules and care plans. Android, iOS and web platforms are supported. Pricing is on request.