Birdie vs Generations Homecare System
Birdie
birdie.careGenerations Homecare System
homecaresoftware.comSide by side
| Figure | Birdie | Generations Homecare System |
|---|---|---|
| Price from | £2.75/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 6 | 2 |
| Spec score · Home Care Scheduling Software | 8.3 (#5) | 8.3 (#7) |
| Spec score · Home Care Software | 8.3 (#5) | 8.3 (#6) |
| Founded | 2017 | 2002 |
| Headquarters | London, United Kingdom | Midland, Michigan, United States |
| Integrations | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. | Listed integrations and interfaces include QuickBooks, QuickBooks Online, ADP, Paychex, Google Maps and state EVV aggregators. |
| Intended users | Birdie says its platform supports care businesses of all sizes, from providers onboarding their first client to established operators. | The system is designed for homecare administrators, schedulers, case managers, caregivers, and people receiving care. |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | Generations is an all-in-one homecare agency management system for connecting care teams, simplifying tasks, and supporting compliance. |
| Reporting | Birdie says it includes more than 50 pre-built reports and real-time dashboards. | Generations includes built-in operational reports and a custom report writer. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | The vendor says web access uses SSL, agency data is isolated at the database level, and backups are encrypted. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | Support and training are unlimited; the vendor offers LiveChat, phone support, and a one-on-one onboarding trainer. |
Plans
Birdie
- SmartPlans subscription£2.75 a month
- SmartPlans pay-as-you-go£3.50 a month
- AdvancedPriced on request
- CorePriced on request
- PlusPriced on request
- StarterPriced on request
Generations Homecare System
- Electronic Visit Verification (EVV)$25 a month
- Standard Software and Service$363 a month
In their own words
Birdie
Birdie is a technology platform for homecare agencies that connects care management, rostering, finance, and compliance. Its client record combines care plans, visit notes, and eMAR. Office staff and managers use the secure web-based Agency Hub, while carers can access schedules, care plans, tasks, messaging, and check-in tools through an app with offline capabilities. A Family App gives relatives visit updates and care notes. Birdie says it includes more than 50 pre-built reports and real-time dashboards. It lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, while stating it accepts no new integrations for CareFree. Business connections include Xero/QuickBooks, payroll systems such as Sage, CRM systems, API access, and custom exports. Agency plans are priced according to scheduled care hours and require a quote. SmartPlans is not standalone: its listed options are £2.75 hour with a monthly commitment, or £3.50 hour billed monthly with no minimum commitment; three starting hours are free.
Generations Homecare System
Generations Homecare System is a cloud-hosted management system for homecare agencies, combining scheduling, electronic visit verification (EVV), reporting, billing, payroll, and client and caregiver management. Caregivers can verify visits using GPS or a verified telephone, with real-time visit verification. The browser-based service can be accessed from networked PCs, Macs, tablets, and smartphones. Mobile apps for caregivers, office staff, clinicians, and clients are available through the App Store, Google Play, and Amazon, but require an existing subscription. The Standard Software and Service plan costs $363 a month and includes three user licenses and one location, with unlimited caregivers and clients. Additional user licenses cost 30.25 USD each; additional locations cost 121 USD each. The EVV add-on costs $25 a month, requires an existing account, and has additional visit verification fees. Listed integrations include QuickBooks and QuickBooks Online, clearinghouse billing exports, and payroll and billing exports for ADP, Paychex, and others. The vendor describes security, compliance, and unlimited support and training provisions.