Birdie vs Rosemark System
Birdie
birdie.careRosemark System
rosemarksystem.comSide by side
| Figure | Birdie | Rosemark System |
|---|---|---|
| Price from | £2.75/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Home Care Scheduling Software | 8.3 (#5) | 7.4 (#18) |
| Spec score · Home Care Software | 8.3 (#5) | 7.4 (#12) |
| Founded | 2017 | 2002 |
| Headquarters | London, United Kingdom | Ann Arbor, Michigan, United States |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | Rosemark is home care management software for agencies, supporting caregiver scheduling, operations, payors, outcomes, and data. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | Rosemark describes dedicated servers, SSH password protection, SSL RSA encryption, routine replicated backups, and third-party network and cyber security services. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | Rosemark describes phone and email technical support with 24/7 availability and a dedicated customer service representative. |
Plans
Birdie
- SmartPlans subscription£2.75 a month
- SmartPlans pay-as-you-go£3.50 a month
- AdvancedPriced on request
- CorePriced on request
- PlusPriced on request
- StarterPriced on request
Rosemark System
- Rosemark Starter Month-to-Month$49 a month
- Rosemark Starter 6-Month Plan$240, paid once
- Rosemark EnterprisePriced on request
- Rosemark StandardPriced on request
In their own words
Birdie
Birdie is a technology platform for homecare agencies that connects care management, rostering, finance, and compliance. Its client record combines care plans, visit notes, and eMAR. Office staff and managers use the secure web-based Agency Hub, while carers can access schedules, care plans, tasks, messaging, and check-in tools through an app with offline capabilities. A Family App gives relatives visit updates and care notes. Birdie says it includes more than 50 pre-built reports and real-time dashboards. It lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, while stating it accepts no new integrations for CareFree. Business connections include Xero/QuickBooks, payroll systems such as Sage, CRM systems, API access, and custom exports. Agency plans are priced according to scheduled care hours and require a quote. SmartPlans is not standalone: its listed options are £2.75 hour with a monthly commitment, or £3.50 hour billed monthly with no minimum commitment; three starting hours are free.
Rosemark System
Rosemark System is home care management software for agencies coordinating caregivers, clients, payors, outcomes, and daily operations. Scheduling supports recurring patterns, color-coded action tags, real-time collaboration, and matching by caregiver availability, skills, and authorization. Its Caregiver App provides schedules, care notes, shift offers, task recording, GPS-enabled clock-ins and outs, and no-show alerts. Electronic visit verification connects with Sandata, HHAeXchange, Netsmart, and other state-approved aggregators. Billing includes electronic Medicaid claims, workflows for VA, long-term care insurance, and workers’ compensation, plus two-way QuickBooks integration for billing and payroll. Payroll data can be exported for Paychex, ADP, Viventium, and other providers. Rosemark describes dedicated servers, SSH password protection, SSL RSA encryption, replicated backups, and third-party security services, and states HIPAA compliance. It runs on Android, iOS, web, and Windows. Starter costs $49 a month billed monthly, or $240 plan.