BiteBerry DMS vs MyOrderBox

BiteBerry DMS coordinates restaurant delivery by syncing kitchens with couriers, supporting in-house and external fleets, and automating dispatch. Its kitchen app allows customizable preparation steps, receipt and label printing, and order sorting by priority, courier, tag, or station. The included Driver app lets couriers confirm orders ready for pickup, navigate routes, and manage multi-point pickups and multi-drop deliveries. Dispatchers can assign and dispatch orders in two clicks. Route calculations use real-time traffic, order priority, and distance, with routes adjusting dynamically and urgent orders prioritized automatically. Customers can follow deliveries in real time through a tracker customized with a restaurant’s logo and colors, and chat with couriers. Analytics report delivery times, success rates, order volumes, and driver efficiency in real time. Listed integrations include delivery services such as Uber Eats, Deliveroo, Wolt, Just Eat, Foodora, and Bolt, as well as POS and integration platforms. Its public API covers menus, orders, hours, and health, with two-way webhooks. BiteBerry is based in Žilina, Slovakia. Delivery Management starts at €75/mo per location; no free plan is listed, but a free trial is available.

MyOrderBox is restaurant delivery management software for coordinating orders, kitchen timing and drivers. Its driver app links with the ePOS, sending orders from the kitchen to drivers’ phones; drivers can manage grouped deliveries on a map. The ePOS can send an order to the kitchen when a driver is a specified time away, after which the Kitchen Display System tells staff when to begin preparation. Other tools include driver tracking, route optimization, performance monitoring, driver payments, postcode lookup and caller ID. Orders can be grouped automatically, with address labels showing relevant order details.

Customers can receive order-status updates and track drivers in real time through the app or website. Listed integrations include Just Eat, Uber Eats and Deliveroo, plus aggregator providers such as Deliverect and Hubrise. The software runs on Android, iOS, web and Windows. Starter is free; Basic costs £29 per month, Professional £59 per month and Enterprise £99 per month. Restaurants must provide their own delivery drivers. The ePOS can work offline and sync when connectivity returns, but online access is needed to receive online orders.