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SPECIFICTION
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BiteBerry DMS

biteberry.com

From €0.05/mo Free trial WebiOSAndroidAPI
Visit biteberry.com
Spec score 8.4 #4 of 27 in Restaurant Delivery Management Software

What it is

BiteBerry DMS coordinates restaurant delivery by syncing kitchens with couriers, supporting in-house and external fleets, and automating dispatch. Its kitchen app allows customizable preparation steps, receipt and label printing, and order sorting by priority, courier, tag, or station. The included Driver app lets couriers confirm orders ready for pickup, navigate routes, and manage multi-point pickups and multi-drop deliveries. Dispatchers can assign and dispatch orders in two clicks. Route calculations use real-time traffic, order priority, and distance, with routes adjusting dynamically and urgent orders prioritized automatically. Customers can follow deliveries in real time through a tracker customized with a restaurant’s logo and colors, and chat with couriers. Analytics report delivery times, success rates, order volumes, and driver efficiency in real time. Listed integrations include delivery services such as Uber Eats, Deliveroo, Wolt, Just Eat, Foodora, and Bolt, as well as POS and integration platforms. Its public API covers menus, orders, hours, and health, with two-way webhooks. BiteBerry is based in Žilina, Slovakia. Delivery Management starts at €75/mo per location; no free plan is listed, but a free trial is available.

Spec sheet

Purpose
BiteBerry DMS syncs restaurant kitchens with couriers, balances internal fleets with external delivery providers, and automates dispatching.Read 8 Oct 2026 · biteberry.com
Audience
BiteBerry describes the platform as serving local one-location brands as well as global restaurant chains.Read 8 Oct 2026 · biteberry.com
API
BiteBerry says its public API covers menus, orders, hours, and health through one endpoint, with bi-directional webhooks for real-time sync.Read 8 Oct 2026 · biteberry.com
Integrations
The integrations page lists delivery services including Uber Eats, Deliveroo, Wolt, Just Eat, Delivery Hero, Foodora, and Bolt, alongside POS and integration platforms.Read 8 Oct 2026 · biteberry.com
Privacy
The privacy notice says personal data are processed in compliance with GDPR and describes technical and organizational measures to protect stored personal data.Read 8 Oct 2026 · biteberry.com
Support
The pricing FAQ says BiteBerry replies to email or contact-form inquiries within 24 hours.Read 8 Oct 2026 · biteberry.com
Headquarters
Žilina, SlovakiaRead 28 Sep 2026 · biteberry.com
Analytics
Built-in analytics report delivery times, success rates, order volumes, and driver efficiency in real time.Read 8 Oct 2026 · biteberry.com
Customer tracking
The customizable order tracker can use a restaurant's logo and colors and lets customers track deliveries in real time and chat with couriers.Read 8 Oct 2026 · biteberry.com
Data hosting
The privacy notice names cloud computing providers with EU servers, such as AWS, and says transfers outside the EU/EEA are subject to GDPR safeguards.Read 8 Oct 2026 · biteberry.com
Driver app
The included Driver app lets couriers confirm pickup-ready orders, navigate routes, and handle multi-point pickup and multi-drop.Read 8 Oct 2026 · biteberry.com
Fleet and dispatch
DMS supports own fleets, external fleets, or a combination, and dispatchers can assign and dispatch orders in two clicks.Read 8 Oct 2026 · biteberry.com
Kitchen workflow
The kitchen app supports customizable preparation steps, receipt and label printing, and sorting orders by priority, couriers, tags, or stations.Read 8 Oct 2026 · biteberry.com
Routing
The FAQ says routes use real-time traffic data, order priority, and distance calculations, adjust dynamically, and automatically prioritize urgent or time-sensitive orders.Read 8 Oct 2026 · biteberry.com

Plans and prices

Core Platform €0.05 a month per order · ~€50/mo per location Public API access · 25+ integrations included · Menu, orders, stores and hours sync · Webhook infrastructure · Multi-tenant Read 8 Oct 2026 · biteberry.com
Delivery Management €75 a month per location/mo · or €0.10/order for fleets Route optimization · Predictive ETAs · Smart dispatching · Driver mobile app · White-label option Read 8 Oct 2026 · biteberry.com

Every BiteBerry DMS plan and price →

Strong points and limits

Strong points

  • Coordinates in-house and external delivery fleets.
  • Routes adjust using traffic, priority, and distance information.
  • Customers can track orders and chat with couriers.
  • Analytics cover delivery times and driver efficiency.
  • Public API and two-way webhooks are listed.

Limits

  • No free plan is available.
  • Delivery Management starts at €75/mo per location.
  • Core Platform pricing is listed per order.
  • The Core Platform price is €0.05 per order.

Who it suits

BiteBerry DMS is aimed at restaurants ranging from local one-location brands to global chains. It may suit operators coordinating kitchen work, couriers, and multiple delivery providers.

Verdict

BiteBerry DMS combines kitchen workflows, dispatch, route planning, driver tools, and customer tracking. Review the per-location and per-order pricing options against the delivery setup you need.

Where Specifiction places it

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