Cartwheel
trycartwheel.com
What it is
Cartwheel is delivery management software for restaurant chains and catering brands. It coordinates in-house drivers and third-party delivery providers, with automated routing and live delivery tracking. Operators can set dispatch rules for time of day, order size, driver availability, per-driver order limits, and delivery areas. Catering tools include scheduled dispatch, pre-delivery checklists, photo or signature proof, branded tracking, and vehicle-type routing. The driver app includes route planning, order checklists, ID verification, and proof of delivery. Cartwheel says one connection reaches Uber Direct, DoorDash Drive, Grubhub, Skipcart, and more than 50 local fleets; named integrations include Toast, PAR, Olo, Qu, ChowNow, and ezCater. Store and Dispatch tools are available on iOS and Android, alongside the web platform. Cartwheel says it operates in the United States, Puerto Rico, Canada, the United Kingdom, Ireland, and Australia. The listed Cartwheel plan is $99 a month, billed monthly, for 400 deliveries, then $0.25 per order.
Spec sheet
- Product
- Cartwheel is enterprise delivery management software for restaurant chains and catering brands, managing in-house drivers, third-party providers, dispatch, and tracking.Read 28 Sep 2026 · trycartwheel.com
- Integrations
- Named integrations include Toast, PAR, Olo, Qu, ChowNow, ezCater, Uber Direct, and several other ordering, marketplace, and delivery services.Read 28 Sep 2026 · trycartwheel.com
- Mobile apps
- Cartwheel describes Store and Dispatch mobile tools for phones and tablets and says the platform is available on iOS and Android.Read 28 Sep 2026 · trycartwheel.com
- Security
- Cartwheel says it completed a SOC 2 audit covering controls for security and reliability.Read 28 Sep 2026 · trycartwheel.com
- Founded
- 2012Read 23 Sep 2026 · trycartwheel.com
- Availability
- Cartwheel says it operates in the United States, Puerto Rico, Canada, the United Kingdom, Ireland, and Australia.Read 28 Sep 2026 · trycartwheel.com
- Catering
- Catering tools include scheduled dispatch, pre-delivery checklists, photo and signature proof, branded live tracking, and vehicle type routing.Read 28 Sep 2026 · trycartwheel.com
- Company background
- Cartwheel says it began as a delivery restaurant in Los Angeles and then built a delivery operation serving hundreds of restaurants.Read 28 Sep 2026 · trycartwheel.com
- Customer tools
- Customer-facing features include branded tracking pages, promotional banners, and Google Reviews integration.Read 28 Sep 2026 · trycartwheel.com
- Delivery network
- Cartwheel says one integration connects to Uber Direct, DoorDash Drive, Grubhub, Skipcart, and more than 50 local fleets.Read 28 Sep 2026 · trycartwheel.com
- Dispatch rules
- Operators can configure routing by time of day, order size, driver availability, per-driver order limits, and delivery polygons or radius.Read 28 Sep 2026 · trycartwheel.com
- Driver tools
- Driver app features include route planning, order checklists, proof of delivery, ID verification, and photo and signature capture.Read 28 Sep 2026 · trycartwheel.com
- Enterprise service
- The site advertises white-glove rollout support, dedicated enterprise account management, and 24/7 live support.Read 28 Sep 2026 · trycartwheel.com
- Hybrid dispatch
- Its rules-based Hybrid Delivery system routes orders between in-house and third-party drivers automatically in less than one second.Read 28 Sep 2026 · trycartwheel.com
- Live delivery tracking
- YesRead 20 Sep 2026 · trycartwheel.com
- Pricing economics
- The site says its pre-negotiated third-party rates can be up to 27% below direct rates and that late or cancelled delivery refund claims can be filed automatically.Read 28 Sep 2026 · trycartwheel.com
Plans and prices
Strong points and limits
Strong points
- Routes orders between driver types in less than one second.
- Custom dispatch rules cover time, availability, order size, and delivery areas.
- Catering tools include scheduled dispatch and proof of delivery.
- Driver app includes route planning and ID verification.
- Available on web, iOS, and Android.
Limits
- Listed Cartwheel plan costs $99 a month.
- The listed plan includes 400 deliveries, then charges $0.25 per order.
Who it suits
Cartwheel suits restaurant chains and catering brands that manage in-house drivers as well as third-party delivery. Its dispatch rules, driver tools, and customer tracking features are relevant to operators coordinating multiple delivery workflows.
Verdict
Cartwheel brings dispatch, driver workflows, catering tools, and customer tracking into one delivery platform. The listed monthly plan has a 400-delivery allowance before per-order charges apply.
Where Specifiction places it
- Restaurant Delivery Management Software#9 of 278.0
- Delivery Management Software#32 of 938.1