BiteBerry DMS vs Cartwheel

BiteBerry DMS coordinates restaurant delivery by syncing kitchens with couriers, supporting in-house and external fleets, and automating dispatch. Its kitchen app allows customizable preparation steps, receipt and label printing, and order sorting by priority, courier, tag, or station. The included Driver app lets couriers confirm orders ready for pickup, navigate routes, and manage multi-point pickups and multi-drop deliveries. Dispatchers can assign and dispatch orders in two clicks. Route calculations use real-time traffic, order priority, and distance, with routes adjusting dynamically and urgent orders prioritized automatically. Customers can follow deliveries in real time through a tracker customized with a restaurant’s logo and colors, and chat with couriers. Analytics report delivery times, success rates, order volumes, and driver efficiency in real time. Listed integrations include delivery services such as Uber Eats, Deliveroo, Wolt, Just Eat, Foodora, and Bolt, as well as POS and integration platforms. Its public API covers menus, orders, hours, and health, with two-way webhooks. BiteBerry is based in Žilina, Slovakia. Delivery Management starts at €75/mo per location; no free plan is listed, but a free trial is available.

Cartwheel is delivery management software for restaurant chains and catering brands. It coordinates in-house drivers and third-party delivery providers, with automated routing and live delivery tracking. Operators can set dispatch rules for time of day, order size, driver availability, per-driver order limits, and delivery areas. Catering tools include scheduled dispatch, pre-delivery checklists, photo or signature proof, branded tracking, and vehicle-type routing. The driver app includes route planning, order checklists, ID verification, and proof of delivery. Cartwheel says one connection reaches Uber Direct, DoorDash Drive, Grubhub, Skipcart, and more than 50 local fleets; named integrations include Toast, PAR, Olo, Qu, ChowNow, and ezCater. Store and Dispatch tools are available on iOS and Android, alongside the web platform. Cartwheel says it operates in the United States, Puerto Rico, Canada, the United Kingdom, Ireland, and Australia. The listed Cartwheel plan is $99 a month, billed monthly, for 400 deliveries, then $0.25 per order.