Bitrated vs Nextiva
Bitrated
bitrated.comNextiva
nextiva.comSide by side
| Figure | Bitrated | Nextiva |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 8 |
| Spec score · Online Reputation Management Software | 8.7 (#5) | 9.0 (#2) |
| Headquarters | Israel | Scottsdale, Arizona, United States |
| Rating on G2 | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 3,677 reviews. |
| Rating on Trustpilot | 4.0 out of 5 from 4 reviews. | 4.6 out of 5 from 8,657 reviews. |
| Support | The terms say support is provided by email during regular business hours. | The cloud phone system pricing page says all plans include 24/7 customer support. |
| What it does | Bitrated provides cryptocurrency identity, reputation, fraud-prevention and consumer-protection services. | Nextiva provides a cloud business communications and unified customer-experience platform combining VoIP, messaging, meetings, contact-center functions and customer-data workflows. |
Plans
Nextiva
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
- Core$15 a month
- Core$15 a month
- Engage$25 a month
- Engage$25 a month
- Scale$75 a month
In their own words
Nextiva
Nextiva is a hosted VoIP PBX for business communications, with voice calling, messaging, and collaboration features. Its Core plan includes inbound and outbound voice, business SMS, video meetings, screen and file sharing, call routing, team chat, and a mobile app. Listed call-handling tools include auto attendants, local and toll-free numbers, advanced routing, call recording, voicemail transcription, and call forwarding. Engage adds customer-to-team SMS, toll-free service and minutes, advanced reporting, an inbound call center, live chat, and a chatbot. Apps are listed for Windows, macOS, Linux, iOS, and Android, and a Chrome extension connects Contact Center to the browser. The integrations directory names Salesforce, HubSpot, Zoho, Microsoft Teams, Zendesk, and others; Nextiva advises confirming availability for integrations not shown. The system needs at least 100 kbps of upload speed per phone line, and all cloud phone system plans include 24/7 support. Core costs $15/user/mo, Engage $25/user/mo, and Scale $75/user/mo. No free plan or trial is listed.