Bitrix24 CRM vs Close
Bitrix24 CRM
bitrix24.com
Close
close.comSide by side
| Figure | Bitrix24 CRM | Close |
|---|---|---|
| Price from | $69/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 5 |
| Spec score · Professional Services CRM Software | 9.4 (#1) | 8.8 (#8) |
| Spec score · Mac CRM | 9.4 (#1) | 8.9 (#7) |
| Spec score · Sales Automation | 9.5 (#1) | 9.0 (#5) |
| Spec score · Sales CRM Software | 9.5 (#1) | 8.9 (#7) |
| Spec score · Sales Force Automation Software | 9.4 (#2) | 8.9 (#9) |
| Spec score · Customer Relationship Management - Small Business Software | 9.4 (#2) | 8.8 (#8) |
| Spec score · CRM for small business | 9.4 (#2) | 8.6 (#15) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#2) | 8.9 (#6) |
| Spec score · Small Business CRM | 9.4 (#3) | 8.8 (#9) |
| AI features | CoPilot can transcribe and summarize calls and autocomplete CRM fields, while also generating task and chat content. | Yes |
| Company scale | Bitrix24 says it is used by more than 15 million organizations worldwide and has a team of more than 600 people in 12 countries. | Close says it is trusted by 11,500 businesses and has run 2 billion calls, emails, and meetings. |
| Founded | 2012 | 2013 |
| Free plan | Yes | No |
| Headquarters | Alexandria, Virginia, USA | Austin, Texas, United States |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Close integrates with Claude, ChatGPT, Zoom, Segment, Zapier, Calendly, and over 100 apps. |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
Close
- Solo$9 a month
- Essentials$35 a month
- Growth$99 a month
- Scale$139 a month
- CustomPriced on request
In their own words
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.