Bitrix24 CRM vs Copper CRM
Bitrix24 CRM
bitrix24.com
Copper CRM
copper.comSide by side
| Figure | Bitrix24 CRM | Copper CRM |
|---|---|---|
| Price from | $69/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Professional Services CRM Software | 9.4 (#1) | 7.8 (#25) |
| Spec score · Mac CRM | 9.4 (#1) | 7.8 (#26) |
| Spec score · Sales Automation | 9.5 (#1) | 8.0 (#20) |
| Spec score · Sales CRM Software | 9.5 (#1) | 7.9 (#20) |
| Spec score · Google Workspace for Sales Software | 9.4 (#1) | 7.8 (#12) |
| Spec score · Sales Force Automation Software | 9.4 (#2) | 7.9 (#26) |
| Spec score · Customer Relationship Management - Small Business Software | 9.4 (#2) | 7.9 (#24) |
| Spec score · CRM for small business | 9.4 (#2) | 7.4 (#26) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#2) | 7.9 (#20) |
| Spec score · Small Business CRM | 9.4 (#3) | 7.8 (#23) |
| AI features | CoPilot can transcribe and summarize calls and autocomplete CRM fields, while also generating task and chat content. | Yes |
| Founded | 2012 | 2012 |
| Free plan | Yes | No |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
In their own words
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.