Bitrix24 CRM vs Creatio Sales
Bitrix24 CRM
bitrix24.com
Creatio Sales
creatio.comSide by side
| Figure | Bitrix24 CRM | Creatio Sales |
|---|---|---|
| Price from | $69/mo | $15/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · Professional Services CRM Software | 9.4 (#1) | 8.5 (#17) |
| Spec score · Sales Automation | 9.5 (#1) | 8.6 (#13) |
| Spec score · Sales Force Automation Software | 9.4 (#2) | 8.5 (#17) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#2) | 8.5 (#13) |
| Headquarters | Alexandria, Virginia, USA | Boston, Massachusetts, USA |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Creatio supports custom REST API integrations and lists out-of-the-box integrations including Google mail, calendar and contacts, Microsoft Exchange and Microsoft 365, and telephony services. |
| Marketplace | Bitrix24 Market lists more than 830 apps and integrations, including commerce, telephony, messaging, payment and migration tools. | Creatio Marketplace offers connectors and apps including Zapier, Microsoft Power BI, Zoom, Okta, and Azure Active Directory connectors. |
| Security | Bitrix24 says data transfers use TLS encryption and that it provides protections intended to help customers operate in compliance with HIPAA, GDPR, and other frameworks. | Creatio's security page states that it complies with ISO/IEC 27001, HIPAA security requirements, and GDPR regulations, and describes separate databases for each customer. |
| Support | Bitrix24 offers a helpdesk, support contact option, webinars, how-to videos, and courses; the company page reports around 75,000 support chats and tickets each month. | The pricing page lists Basic Support as free, Business Support at 10% of the subscription, and Premium Support at 20% of the subscription. |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
In their own words
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.
Creatio Sales
Creatio Sales has no write-up on Specifiction yet; its figures are above.