Bitrix24 CRM vs Kiwili
Bitrix24 CRM
bitrix24.comKiwili
kiwili.comSide by side
| Figure | Bitrix24 CRM | Kiwili |
|---|---|---|
| Price from | $69/mo | $1.33/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 6 | 10 |
| Spec score · Business Management | 9.4 (#1) | 7.8 (#15) |
| Founded | 2012 | 2007 |
| Free plan | Yes | No |
| Headquarters | Alexandria, Virginia, USA | Montreal, Quebec, Canada |
| Integrations | Listed integrations include Gmail, Google Calendar, Google Drive, Microsoft Office, Outlook, OneDrive, Exchange, Active Directory/LDAP, Dropbox, Box, Xero, Mailchimp and Unisender. | Kiwili says its API can connect through Zapier to 8,000+ apps, including Google Contacts and Shopify, and that API functionality is available only on certain plans. |
| Product | Bitrix24 describes itself as an online workspace centered on CRM, with project management, online collaboration, communication, and workflow automation tools. | Kiwili describes itself as online ERP and business management software for managing a business from accounting to project management. |
| Support | Bitrix24 offers a helpdesk, support contact option, webinars, how-to videos, and courses; the company page reports around 75,000 support chats and tickets each month. | The pricing page says its team is available to answer questions or assist Monday to Friday from 10am to 4pm. |
Plans
Bitrix24 CRM
- FreeFree
- Basic$69 a month
- Standard$144 a month
- Professional$289 a month
- Enterprise$399 a month
- Enterprise$579 a month
Kiwili
- Invoicing$20 a month
- Retail$30 a month
- Projects$40 a month
- Premium$50 a month
- Invoicing$16 a year
- Retail$24 a year
- Accounting+ (annual-billing add-on)$25.20 a year
- Accounting+ (monthly-billing add-on)$31.50 a month
- Projects$32 a year
- Premium$40 a year
In their own words
Bitrix24 CRM
Bitrix24 CRM is an online workspace centered on customer relationship management, with tools for sales, projects, collaboration, communication, and workflow automation. Its CRM covers lead acquisition, deal and pipeline tracking, payments, inventory, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics. CoPilot can draft marketing text, suggest ideas, transcribe calls, and fill lead or deal fields; customizable triggers can advance leads and deals through a pipeline. Teams also get chat, video calls, file storage, calendars, online documents, tasks, and work-time tracking. Integrations include email, WhatsApp, telephony, and a Market catalog with 550+ apps and solutions. Bitrix24 offers web, desktop, and mobile access, plus an on-premise edition and REST API access on Vibe+. The Free plan is for 1–2 users with 5 GB storage and basic CRM. Paid plans start at $49/mo (annual), and a 15-day trial is listed. Telephony and Market apps are limited to paid plans.