Biz Reputation vs GuestRevu
Biz Reputation
bizreputations.comGuestRevu
guestrevu.comSide by side
| Figure | Biz Reputation | GuestRevu |
|---|---|---|
| Price from | $149/mo | $34.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Review Management Software | 8.9 (#15) | 9.2 (#6) |
| AI responses | Its AI, described as Claude-powered, drafts personalized replies in a business's brand voice. | GuestRevu AI drafts personalized review replies that staff can edit and approve before posting. |
| Company founding | The about page says Biz Reputation was founded in 2024. | LinkedIn lists GuestRevu as founded in 2014. |
| Free plan | No | Yes |
| Headquarters | 136 South Main Street, Suite 400, Salt Lake City, Utah 84101, United States | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. |
| Review monitoring | The platform aggregates reviews from more than 40 sites and sends instant notifications. | The reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. |
| Self-hosting | The service is presented as a hosted SaaS platform and the opened pages provide no self-hosting option. | No self-hosting option is stated on the official product, pricing, help or privacy pages; the service is delivered through my.guestrevuapp.com. |
| Support | Spark includes email support, Vault priority support and Fortress a dedicated account manager. | The support team can be contacted by phone, email, or online chat. |
| What it does | Biz Reputation is a reputation-management SaaS for small businesses that automates review monitoring, requests, responses and competitor tracking. | GuestRevu is a SaaS platform for hospitality businesses that combines guest surveys, online reputation management and guest-feedback analytics. |
Plans
In their own words
Biz Reputation
Biz Reputation has no write-up on Specifiction yet; its figures are above.
GuestRevu
GuestRevu provides guest feedback and online reputation management for hospitality businesses. Its web service offers customizable surveys before, during, and after a stay, with responses collected through email, QR codes, in-room tablets, or live links. The reputation product gathers reviews from more than 40 sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location. AI can draft review replies for users to approve or edit, and summarize large volumes of feedback into themes and insights. GuestRevu describes one-way and two-way partner integrations for data sharing and automation; examples include Cloudbeds, Guestline Rezlynx, Mews, and StayNTouch. Its Tripadvisor integration lets guests publish reviews from a survey without logging in or being a member. Support is available by phone, email, or online chat. GuestRevu says it protects data with encryption, access controls, secure infrastructure and monitoring, and internal procedures. Its privacy policy says it primarily hosts on AWS, with its main production environment in the UK and selected supporting workloads in South Africa. The service has a free plan; CORE is $34.99 a month, billed per property.