Biz Reputation vs Superchat
Biz Reputation
bizreputations.comSuperchat
superchat.comSide by side
| Figure | Biz Reputation | Superchat |
|---|---|---|
| Price from | $149/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Review Management Software | 8.9 (#15) | 9.3 (#2) |
| API | API access is included with the Fortress plan; no public API reference or SDK is presented on the opened official pages. | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. |
| Company founding | The about page says Biz Reputation was founded in 2024. | SuperX GmbH was created in July 2020 according to its LEI record. |
| Free plan | No | Yes |
| Headquarters | 136 South Main Street, Suite 400, Salt Lake City, Utah 84101, United States | Berlin, Germany |
| Request channels | email_and_sms | multichannel |
| Monitoring alerts | Yes | Yes |
| Review sources | Google Business Profile,Facebook,Yelp,Trustpilot,TripAdvisor,Angi,Houzz | Google,ProvenExpert,Trustpilot,and custom links |
| Support | Spark includes email support, Vault priority support and Fortress a dedicated account manager. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
| What it does | Biz Reputation is a reputation-management SaaS for small businesses that automates review monitoring, requests, responses and competitor tracking. | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Biz Reputation
Biz Reputation has no write-up on Specifiction yet; its figures are above.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.