BizPlus IVR vs Wazo Platform
BizPlus IVR
landmarksol.com
Wazo Platform
wazo-platform.orgSide by side
| Figure | BizPlus IVR | Wazo Platform |
|---|---|---|
| Price from | ₹2,499/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Interactive Voice Response Software | 8.9 (#1) | 8.2 (#4) |
| Deployment | Enterprise pricing lists on-premise or private-cloud deployment, while the softphone runs in a browser. | Wazo Platform can be deployed and scaled on bare metal, virtual machines, or containers. |
| Founded | Landmark TechEdge says it was established in 2013. | 2016 |
| Integrations | Listed connectors include BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, webhooks and Power BI. | The maker says APIs can integrate third-party services, including billing capabilities, speech-to-text, AI, and sentiment analysis. |
| Purpose | BizPlus IVR is a cloud IVR and contact-centre platform that routes callers to agents, captures intent and logs conversations against customer records. | Wazo Platform is an open-source project for building carrier-grade programmable IP communication infrastructures. |
Plans
BizPlus IVR
- Launch₹2,499 a month
- Growth₹7,999 a month
- EnterprisePrice not published
In their own words
BizPlus IVR
BizPlus IVR has no write-up on Specifiction yet; its figures are above.
Wazo Platform
Wazo Platform is a free, open-source stack of telecom microservices for building programmable voice, video, messaging, and presence services. Its capabilities include audio and video calls, chat, call centers, conferences, voicemail, custom call routing, and an auto attendant. Interfaces include WebRTC, REST APIs, WebSockets, and Webhooks, described as mobile- and web-friendly. The microservices are developed in Python, and APIs are described through OpenAPI specifications. Asterisk, RTPEngine, and Kamailio make up the telecom engine; RabbitMQ, NGINX, and PostgreSQL support the technical core. Wazo can be deployed on bare metal, virtual machines, or containers. The documented all-in-one installation uses Debian 12 Bookworm and Ansible; minimums for a small production installation of about 50 users are 2 CPUs, 4 GiB RAM, and 50 GiB storage. The GPL-3 license allows free use, including commercial use. APIs can integrate billing and services such as speech-to-text, AI, or sentiment analysis. Community support is available through Mattermost, a forum, and JIRA.