BizzField Healthcare CRM vs eCareCRM
BizzField Healthcare CRM
bizzfield.com
eCareCRM
ecarecrm.comSide by side
| Figure | BizzField Healthcare CRM | eCareCRM |
|---|---|---|
| Price from | — | $499/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Healthcare CRM Software | 7.7 (#11) | 8.3 (#7) |
| Headquarters | BizzField says it is based in Kanpur, Uttar Pradesh, India. | Peachtree Corners, Georgia, United States |
| Integrations | The CRM integrations page lists Gmail, Outlook, Google Calendar, WhatsApp, Slack, Tally, SAP, Excel, Power BI, Mailchimp, and Zapier. | The site lists EHR and business systems including Epic, athenahealth, MEDITECH, Salesforce, Zoho CRM, and others, and describes real-time HL7 and FHIR integrations. |
| Reporting | The page lists Account Health, Sales Rep Performance, Department Performance, Revenue Forecast, and dashboard KPI reporting. | Its analytics track patient acquisition, campaign ROI, cost per acquisition, intake drop-offs, and provider or location performance. |
| Security | The CRM page states that customer data is encrypted in transit and at rest, access is role-scoped, and customer accounts are logically isolated. | The security page states that eCareCRM uses AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and multi-factor authentication for admin roles. |
Plans
In their own words
BizzField Healthcare CRM
BizzField Healthcare CRM helps hospitals and clinics organize referral doctors, partners, and institutional buyers, then track inquiry-to-treatment and device-sales opportunities. Account records include activity timelines, while referral sources can be tagged by region, state, city, and area; existing referral-doctor lists can be imported from Excel. A Kanban board follows opportunity types, priorities, and loss reasons, and one opportunity can include multiple contacts and line-item products. Permissions can separately govern reading, creating, updating, and deleting by module, with role templates and hierarchy-aware visibility. Reporting includes account health, sales-rep and department performance, revenue forecasts, and dashboard KPIs. The healthcare page lists 25 CRM feature modules, 14 built-in reports, four location hierarchy levels, and four independent permissions per module. The responsive web app works in mobile and tablet browsers without an app installation, and Android and iOS are also listed. Pricing depends on team size and enabled features and is provided after a demo.
eCareCRM
eCareCRM is a healthcare CRM for coordinating patient engagement, referrals, intake, communications, scheduling, and operational workflows. It gathers inquiries from forms, calls, chats, referrals, and campaigns, then routes them by team, location, or specialty. A shared communication timeline brings together SMS, email, voice, web chat, and voicemail. Automated patient journeys can support recalls, appointment preparation, post-visit follow-ups, and re-engagement. The platform also automates review requests, sends negative feedback privately for routing, and monitors ratings. Its analytics cover acquisition, campaign return, acquisition costs, intake drop-offs, and provider or location performance. Listed integrations include Epic, athenahealth, MEDITECH, Salesforce, and Zoho CRM, with real-time HL7 and FHIR connections. eCareCRM supports Android, iOS, web, and API access. Starter costs $499 a month and Growth costs $1,499 a month; Enterprise pricing is custom-quoted. Pricing is also available on request. A 30-day trial includes full platform access and requires no credit card.