Blackbaud Merchant Services Virtual Terminal vs CoreGateway Virtual Terminal
Blackbaud Merchant Services Virtual Terminal
webfiles-sc1.blackbaud.comCoreGateway Virtual Terminal
corecommerce.comSide by side
| Figure | Blackbaud Merchant Services Virtual Terminal | CoreGateway Virtual Terminal |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Virtual Terminal Software | 8.2 (#6) | 7.6 (#11) |
| Security and compliance | Blackbaud states that it is a Level 1 PCI service provider and payment gateway and adheres to PCI DSS and PA DSS requirements. | CoreCommerce states CoreGateway is PCI-DSS Level 1 certified and says its interface keeps card data out of the merchant's system, typically leaving the business at SAQ A scope. |
| Support | The Virtual Terminal help page directs users with account or application questions to Payment Services Support and advises users who cannot see the Virtual Terminal to contact their system administrator. | CoreCommerce offers phone support Monday through Friday during Central Time business hours and says its team responds to tickets within one business day. |
Plans
Blackbaud Merchant Services Virtual Terminal
- Blackbaud Merchant Services (USD transaction pricing)Priced on request
CoreGateway Virtual Terminal
- CoreGateway standard platform$15 a month
In their own words
Blackbaud Merchant Services Virtual Terminal
Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.
CoreGateway Virtual Terminal
CoreGateway Virtual Terminal has no write-up on Specifiction yet; its figures are above.