Blackbaud Merchant Services Virtual Terminal
- 1Runs onAndroid, API, iOS, Web
- 2Payment methodscards only
- 3Recurring paymentsNo
- 4RefundsYes
- 5Supported platformsbrowser
Overview
Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.
Who it is for
It is for organizations in the social good community using supported Blackbaud products that need to process one-time card payments. Users should account for the fact that Virtual Terminal transactions do not appear in other Blackbaud solutions or apps.
What is good
- Handles card-present and card-not-present payments
- Email acknowledgements can be configured
- Blackbaud states it encrypts and tokenizes card information
- Live chat and phone support are available
What to know first
- Transactions do not appear in other Blackbaud solutions
- Access may require a system administrator
- Pricing is provided upon request
Verdict
The Virtual Terminal supports one-time card payments and email acknowledgements within a web portal. Check access and transaction visibility requirements, and request pricing for the contract.
Blackbaud Merchant Services Virtual Terminal plans and pricing
All plansCompared on virtual terminal software
- Payment methods
- cards onlywebfiles-sc1.blackbaud.com
- Recurring payments
- Nowebfiles-sc1.blackbaud.com
- Refunds
- Yeswebfiles-sc1.blackbaud.com
- Supported platforms
- browserwebfiles-sc1.blackbaud.com
Facts
- Purpose
- The Virtual Terminal processes one-time card payments outside other Blackbaud solutions and supports card-present and card-not-present transactions.webfiles-sc1.blackbaud.com · 7 Oct 2026
- Transaction visibility
- Transactions entered through Virtual Terminal do not appear in other Blackbaud solutions or apps.webfiles-sc1.blackbaud.com · 7 Oct 2026
- Access
- Users who do not see Virtual Terminal in the portal should contact their system administrator for access.webfiles-sc1.blackbaud.com · 7 Oct 2026
- Payment entry
- To process a payment, users select a category and account configuration, enter an amount and payer details, then enter payment information.webfiles-sc1.blackbaud.com · 7 Oct 2026
- Acknowledgements
- Email acknowledgements can be sent by configuring email acknowledgement settings.webfiles-sc1.blackbaud.com · 7 Oct 2026
- Integrations
- Blackbaud Merchant Services is available to customers using Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express.blackbaud.com · 7 Oct 2026
- Security and compliance
- Blackbaud states that it is a Level 1 PCI service provider and payment gateway and adheres to PCI DSS and PA DSS requirements.docs.blackbaud.com · 7 Oct 2026
- Support
- Payment Services Support answers payment-processing questions at no additional charge and is available by live chat or phone Monday through Friday, 8:30 a.m.–6:00 p.m. ET.blackbaud.com · 7 Oct 2026
- Pricing
- Blackbaud says Merchant Services pricing is based on transaction percentage and transaction fees, and pricing is provided upon request and included in the contract.blackbaud.com · 7 Oct 2026
- Intended users
- Blackbaud describes Merchant Services as designed exclusively for the social good community.docs.blackbaud.com · 7 Oct 2026
- Maker founding year
- Blackbaud reports that it was founded in 1981.csr.blackbaud.com · 7 Oct 2026
- Virtual Terminal
- The web portal Virtual Terminal processes one-time card payments outside other Blackbaud solutions, for both card-present and card-not-present transactions.webfiles-sc1.blackbaud.com · 8 Oct 2026
- Security
- Blackbaud says it encrypts and tokenizes card information, prevents clients from accessing card data, and adheres to PCI DSS and PA DSS.blackbaud.com · 8 Oct 2026
- Supported payments
- For U.S.-dollar processing, Blackbaud Merchant Services supports Visa, Mastercard, American Express, JCB, Discover and Diners Club, as well as debit cards that do not require a PIN.blackbaud.com · 8 Oct 2026
- ACH
- The FAQ lists ACH payment processing in Raiser’s Edge NXT, Raiser’s Edge, Online Express, Luminate Online, eTapestry, Enrollment Management System and School Website System.blackbaud.com · 8 Oct 2026
- Disbursements and fraud tools
- The Australian-dollar fees page states that funds are disbursed every business day except bank holidays and that clients can enable or configure Premium Fraud Management Service for online transactions.blackbaud.com · 8 Oct 2026
- Company history
- Blackbaud’s investor FAQ says the company was incorporated in New York in 1982 and moved its operations to Charleston, South Carolina, in 1989.investor.blackbaud.com · 8 Oct 2026
Company
- Maker headquarters
- Blackbaud lists its world headquarters in Charleston, South Carolina.blackbaud.com · 7 Oct 2026
- Founded
- 1981webfiles-sc1.blackbaud.com · 28 Sept 2026
- Headquarters
- Charleston, South Carolina, United Stateswebfiles-sc1.blackbaud.com · 28 Sept 2026
Best Blackbaud Merchant Services Virtual Terminal alternatives
See all 20
Where it ranks on Specifiction
Is Blackbaud Merchant Services Virtual Terminal yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- webfiles-sc1.blackbaud.com/files/support/helpfiles/bbmsweb/content· checked 7 Oct 2026
- blackbaud.com/info/bbip/nzd· checked 7 Oct 2026
- docs.blackbaud.com/privacy/docs/payment-merchant-services· checked 7 Oct 2026
- blackbaud.com/info/bbip/contact· checked 7 Oct 2026
- docs.blackbaud.com/bbmsforre-docs/· checked 7 Oct 2026
- blackbaud.com/company/contact-us· checked 7 Oct 2026
- csr.blackbaud.com/wp-content/uploads/2024/05/Blackbaud-20· checked 7 Oct 2026
- blackbaud.com/payment-security· checked 8 Oct 2026
- blackbaud.com/info/bbip/nonprofit-credit-card-process· checked 8 Oct 2026
- blackbaud.com/info/bbip/aud· checked 8 Oct 2026
- investor.blackbaud.com/investor-resources/investor-faqs· checked 8 Oct 2026
- blackbaud.com/info/bbip/bbip-tier-1-processing-fees· checked 8 Oct 2026