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Helcim

helcim.com

From $0.40/mo Free plan WebWindowsmacOSiOSAndroidAPI
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Spec score 9.3 #1 of 30 in Point of Sale POS software

What it is

Helcim provides businesses with payment processing tools for in-person and online sales, invoices, and virtual-terminal transactions. Its tools include point of sale, online checkout, payment links, recurring payments, invoicing, a customer vault, and an inventory catalog. In-person payments support major payment types such as Apple Pay and Google Pay. Eligible merchants can also accept ACH through invoicing, recurring payments, payment requests, and the Virtual Terminal. Helcim lists integrations with QuickBooks Online, Xero, and WooCommerce, as well as its API and HelcimPay.js for custom integrations and website payments. The Card Vault tokenizes stored payment details for future or recurring payments, while Helcim says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. It identifies itself as a PCI Level 1 Service Provider. The POS app is available for Windows, Mac, iOS, and Android, with listed device requirements. The processing plan costs nothing, with no account monthly fees; transaction rates vary by volume and payment method.

Spec sheet

What it does
Helcim is a payment-processing platform for small and medium-sized businesses accepting card, debit and ACH/EFT payments online and in person.Read 15 Oct 2026 · g2.com
Product
Helcim provides payment processing tools for businesses to accept payments in person, online, by invoice, or through a virtual terminal.Read 30 Sep 2026 · helcim.com
Free plan
NoRead 20 Sep 2026 · helcim.com
Integrations
Listed integrations include QuickBooks Online, Xero, WooCommerce and Foxy, with additional software connections available.Read 15 Oct 2026 · g2.com
Security
Helcim identifies itself as a PCI Level 1 Service Provider and says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit.Read 30 Sep 2026 · helcim.com
Support
Helcim offers phone support Monday through Friday 7 a.m.–5 p.m. MT and Saturdays 9 a.m.–5 p.m. MT, and says contact-form questions receive a reply within one business day.Read 30 Sep 2026 · helcim.com
Headquarters
Helcim lists its primary headquarters at 440 2 Ave SW, Suite 400, Calgary, Alberta T2P 5E9, Canada.Read 15 Oct 2026 · linkedin.com
Founded
LinkedIn lists Helcim as founded in 2006.Read 15 Oct 2026 · linkedin.com
ACH payments
Eligible merchants can accept ACH through tools such as invoicing, recurring payments, payment requests, and Virtual Terminal.Read 30 Sep 2026 · helcim.com
ACH pricing
US and Canadian ACH/EFT-PAD payments are priced at 0.5% plus $0.25, capped at $6, with an additional 0.05% above $25,000.Read 15 Oct 2026 · helcim.com
API authentication
API endpoints require a Helcim API token and accept requests only from a secure back-end server.Read 15 Oct 2026 · devdocs.helcim.com
API scope
The REST-style API covers payments, invoices, customers, ACH payments, payment hardware and recurring plans.Read 15 Oct 2026 · devdocs.helcim.com
API security
API traffic uses HTTPS on port 443 with SHA-256 certificates and disables SSLv3, TLS 1.0 and TLS 1.1.Read 15 Oct 2026 · devdocs.helcim.com
Card data
Helcim says its Card Vault tokenizes stored payment details so merchants can take future or recurring payments without keeping card numbers on their own systems.Read 30 Sep 2026 · helcim.com
Company legal name
The Google Play listing identifies the developer as Helcim Inc.Read 15 Oct 2026 · play.google.com
Company size
Crunchbase places Helcim in the 101–250 employee range.Read 15 Oct 2026 · crunchbase.com
Developer documentation
Helcim publishes API guides, API reference pages, authentication instructions and a changelog in its developer documentation.Read 15 Oct 2026 · devdocs.helcim.com
Funding news
Helcim announced a $53 million Series C led by BDC Capital's Growth Venture Fund on August 21, 2026.Read 15 Oct 2026 · helcim.com
Intended customers
Helcim describes its mission as serving small businesses with a transparent, affordable payments partner.Read 30 Sep 2026 · helcim.com
Inventory
Inventory tools support product catalogs, CSV imports, stock counts and low-inventory alerts.Read 15 Oct 2026 · techradar.com
Invoicing
Helcim includes online invoicing with itemized charges, billable hours, payment reminders and card or ACH payment collection.Read 15 Oct 2026 · techradar.com
Limit: customization
TechRadar says Helcim has limited customization and limited third-party integration for larger retailers.Read 15 Oct 2026 · techradar.com
Limit: hardware dependence
TechRadar reports that Helcim POS software runs on Helcim hardware, limiting use with merchants' existing POS equipment.Read 15 Oct 2026 · techradar.com
Limit: mobile app issues
Google Play reviews report checkout glitches, account lockouts, desktop-only tasks and dissatisfaction with some WooCommerce checkout behavior.Read 15 Oct 2026 · play.google.com
Limit: onboarding and holds
Trustpilot reviews include complaints about payment delays, account termination and intrusive verification or compliance checks.Read 15 Oct 2026 · trustpilot.com
Limit: pricing expectations
A G2 reviewer complained that an advertised average rate did not match the effective rate on a large transaction and that onboarding required extensive financial documents.Read 15 Oct 2026 · g2.com
Merchant scale
The August 21, 2026 company announcement says Helcim served more than 22,000 active merchants and had surpassed $150 million in annual revenue.Read 15 Oct 2026 · helcim.com
Notable limits
The POS app page says Helcim Payments is incompatible with Chromebooks and LG L322DL devices.Read 30 Sep 2026 · learn.helcim.com
Online checkout
Merchants can build a no-code online checkout or storefront and synchronize its catalog with POS inventory.Read 15 Oct 2026 · techradar.com
Payment Extension
The Helcim Payment Extension embeds Helcim processing into supported third-party business software without changing the merchant's existing workflow.Read 15 Oct 2026 · helcim.com
Payment links
Payment pages and links let merchants request payment by email or SMS.Read 15 Oct 2026 · helcim.com
Payment methods
Its in-person tools accept major payment types, including Apple Pay and Google Pay.Read 30 Sep 2026 · helcim.com
Payment tools
The listed tools include point of sale, virtual terminal, invoicing, online checkout, payment links, recurring payments, customer vault, and inventory catalog.Read 30 Sep 2026 · helcim.com
Point of sale
The platform provides POS software for in-person sales and supports contactless wallets including Apple Pay and Google Pay.Read 15 Oct 2026 · g2.com
POS app platforms
The POS app has downloads for Windows, Mac, iOS, and Android; the page lists Windows 10/11, macOS 10.13 or higher, iPadOS 16 or higher, and iOS 16 or Android 10 or higher for supported devices.Read 30 Sep 2026 · learn.helcim.com
Praise: cost
SoftwareReviews users commonly praise low service costs and value relative to payment-processing alternatives.Read 15 Oct 2026 · softwarereviews.com
Praise: support
Trustpilot reviewers frequently praise patient, knowledgeable and responsive customer-support staff.Read 15 Oct 2026 · trustpilot.com
Praise: usability
Independent reviewers repeatedly describe Helcim's interface as intuitive, modern and easy to learn.Read 15 Oct 2026 · techradar.com
Pricing model
Helcim uses interchange-plus pricing with volume discounts and states that most in-person effective rates are near or below 2%.Read 15 Oct 2026 · helcim.com
Rating on Chrome Web Store
4.6 out of 5 from 5 ratingsRead 15 Oct 2026 · chromewebstore.google.com
Rating on G2
3.9 out of 5 from 19 reviewsRead 15 Oct 2026 · g2.com
Rating on Google Play
3.0 out of 5 from 179 reviewsRead 15 Oct 2026 · play.google.com
Rating on SoftwareReviews
7.1 out of 10 from 17 reviewsRead 15 Oct 2026 · softwarereviews.com
Rating on Trustpilot
4.0 out of 5 from 1,100 reviewsRead 15 Oct 2026 · trustpilot.com
Recurring billing
Recurring payments support subscription plans and automatic customer billing.Read 15 Oct 2026 · devdocs.helcim.com
Reporting
Real-time reporting provides sales and transaction data from a centralized dashboard.Read 15 Oct 2026 · helcim.com
Security statement
Helcim says cardholder data is protected with AES-256 encryption and that its processing is PCI compliant.Read 15 Oct 2026 · g2.com
Support documentation
The Helcim Learn center organizes help content into setup, payments, transactions and deposits, customers and products, business management, and troubleshooting.Read 15 Oct 2026 · learn.helcim.com
Virtual terminal
A virtual terminal lets merchants key card payments from a computer or tablet for phone and mail orders.Read 15 Oct 2026 · helcim.com

Plans and prices

Helcim payment processing Free No account monthly fees · Interchange-plus transaction rates vary by volume and payment method · Recurring payments +0.4% per transaction · ACH/EFT-PAD 0.5% + 25¢ per transaction, capped at $6 Read 30 Sep 2026 · helcim.com
Helcim platform Free No monthly, software, statement, signup or PCI fees Payment tools included · processing fees apply Read 15 Oct 2026 · helcim.com
Recurring payments $0.40 a month +0.4% per transaction Subscription billing Read 15 Oct 2026 · helcim.com
4G wireless data $7 a month $7 per month Optional hardware connectivity when Wi-Fi is unavailable Read 15 Oct 2026 · helcim.com
Helcim Card Reader $199, paid once $199 per unit plus shipping Works with iOS · Android · macOS · Windows Read 15 Oct 2026 · helcim.com
Helcim Smart Terminal $349, paid once $349 per unit plus shipping, or $32/month for 1 year Built-in POS · receipt printer · 4G connectivity Read 15 Oct 2026 · helcim.com

Every Helcim plan and price →

Strong points and limits

Strong points

  • No account monthly fees on the listed plan
  • Supports in-person, online, invoice, and virtual-terminal payments
  • ACH available to eligible merchants
  • Integrations include QuickBooks Online, Xero, and WooCommerce
  • Daily payout schedule

Limits

  • Transaction rates vary by volume and payment method
  • Recurring payments add 0.4% per transaction
  • POS app is incompatible with Chromebooks and LG L322DL devices

Who it suits

Helcim suits businesses seeking in-person and online payment processing, invoicing, or recurring billing. Its POS apps and listed device requirements may help buyers check compatibility before choosing a setup.

Verdict

Helcim combines payment acceptance, billing, and related business tools under a plan with no account monthly fees. Buyers should account for variable transaction rates and check device compatibility for the POS app.

Where Specifiction places it

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