Cegid Retail vs Helcim
Cegid Retail
cegid.comHelcim
helcim.comSide by side
| Figure | Cegid Retail | Helcim |
|---|---|---|
| Price from | — | $0.40/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 6 |
| Spec score · Point of Sale POS software | 8.5 (#5) | 9.3 (#1) |
| Spec score · Point-of-Sale Software | 8.5 (#20) | 9.0 (#5) |
| Founded | 1983 | LinkedIn lists Helcim as founded in 2006. |
| Headquarters | Lyon, France | Helcim lists its primary headquarters at 440 2 Ave SW, Suite 400, Calgary, Alberta T2P 5E9, Canada. |
| Inventory | It provides centralized stock management and a real-time view of inventory. | Inventory tools support product catalogs, CSV imports, stock counts and low-inventory alerts. |
| Security | Cegid says Cegid Retail Y2 has an ISAE 3402–SOC 1 Type 1 report audited by Forvis Mazars, and lists ISO 27001 and MLPS certifications. | Helcim identifies itself as a PCI Level 1 Service Provider and says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. |
| Support | Cegid says its technical and business experts support customers from getting started through mastering updates. | Helcim offers phone support Monday through Friday 7 a.m.–5 p.m. MT and Saturdays 9 a.m.–5 p.m. MT, and says contact-form questions receive a reply within one business day. |
Plans
Helcim
- Helcim payment processingFree
- Helcim platformFree
- Recurring payments$0.40 a month
- 4G wireless data$7 a month
- Helcim Card Reader$199, paid once
- Helcim Smart Terminal$349, paid once
In their own words
Cegid Retail
Cegid Retail is a point-of-sale and unified commerce platform for specialty retailers. It brings customer data, stock and store operations together across local and worldwide channels, with centralized inventory management and a real-time stock view. The platform supports multiple locations, offline mode and sales reporting. Store teams can use mobile dashboards to review performance and KPIs, and an AI-enhanced app brings retail operations and task management together. Cegid Retail Store Excellence adds operational communications and task management. Gift cards, vouchers, coupons and loyalty programmes can integrate with Apple Wallet and Google Wallet. Availability includes Android, iOS, web, Windows, API and self-hosted options. Cegid says the platform is used by more than 85,000 stores globally. Payment connectors use a standard API layer, though availability depends on the provider and scope of use. Pricing is on request; no free tier, trial or refund terms are listed. Prospective customers can request a demo.
Helcim
Helcim provides businesses with payment processing tools for in-person and online sales, invoices, and virtual-terminal transactions. Its tools include point of sale, online checkout, payment links, recurring payments, invoicing, a customer vault, and an inventory catalog. In-person payments support major payment types such as Apple Pay and Google Pay. Eligible merchants can also accept ACH through invoicing, recurring payments, payment requests, and the Virtual Terminal. Helcim lists integrations with QuickBooks Online, Xero, and WooCommerce, as well as its API and HelcimPay.js for custom integrations and website payments. The Card Vault tokenizes stored payment details for future or recurring payments, while Helcim says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. It identifies itself as a PCI Level 1 Service Provider. The POS app is available for Windows, Mac, iOS, and Android, with listed device requirements. The processing plan costs nothing, with no account monthly fees; transaction rates vary by volume and payment method.