Blackbaud Merchant Services Virtual Terminal vs Dojo
Blackbaud Merchant Services Virtual Terminal
webfiles-sc1.blackbaud.comDojo
dojo.techSide by side
| Figure | Blackbaud Merchant Services Virtual Terminal | Dojo |
|---|---|---|
| Price from | — | £11.99/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 11 |
| Spec score · Virtual Terminal Software | 8.2 (#6) | 9.2 (#1) |
| Headquarters | Charleston, South Carolina, United States | London, United Kingdom |
| Security | Blackbaud says it encrypts and tokenizes card information, prevents clients from accessing card data, and adheres to PCI DSS and PA DSS. | Dojo says all card machines use point-to-point encryption and that this reduces PCI-compliance work to two documents and two questions for many merchants. |
| Support | The Virtual Terminal help page directs users with account or application questions to Payment Services Support and advises users who cannot see the Virtual Terminal to contact their system administrator. | The company advertises UK-based technical support seven days a week, with integrated-payments support from 8am to 11pm. |
| Virtual Terminal | The web portal Virtual Terminal processes one-time card payments outside other Blackbaud solutions, for both card-present and card-not-present transactions. | The virtual terminal supports remote or telephone payments when the cardholder is not present. |
Plans
Blackbaud Merchant Services Virtual Terminal
- Blackbaud Merchant Services (USD transaction pricing)Priced on request
Dojo
- Tap to Pay on iPhoneFree
- Transaction rate (below £100,000 annual card turnover)Priced on request
- Plus£11.99 a month
- Dojo Wired (pay monthly)£15 a month
- Dojo Pocket (pay monthly)£20 a month
- Dojo Go Max (pay monthly)£25 a month
- Dojo Go Max (pay upfront)£149, paid once
- Dojo Wired (pay upfront)£179, paid once
- Dojo Pocket (pay upfront)£239, paid once
- Custom pricingPriced on request
In their own words
Blackbaud Merchant Services Virtual Terminal
Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.
Dojo
Dojo provides card payment services and card machines for businesses taking payments in person, online or by phone. Its Sidekick tools cover payments, refunds, reconciliation and real-time business insights, including across multiple locations. Listed payment features include links, native-currency payments, digital and printed receipts, bill splitting, cashback, tipping and pre-authorisations. Dojo says it partners with over 450 EPOS providers and syncs card-machine transactions with EPOS systems for reconciliation. Integrated payment options include Pay at Table and Pay at Counter; developers can use APIs for online payments and EPOS integrations, mobile integration documentation and a prebuilt checkout page. Dojo lists Android, iOS, web and API availability. The pricing page lists a free Essential plan and free Tap to Pay on iPhone, alongside transaction rates and paid software and hardware plans. Dojo says payment-processing environments are PCI DSS compliant and transmissions use TLS. It also advertises 99.99% uptime and seven-day technical support from 8am to 11pm.