Blackbaud Merchant Services Virtual Terminal vs myPOS Virtual Terminal MO/TO
Blackbaud Merchant Services Virtual Terminal
webfiles-sc1.blackbaud.commyPOS Virtual Terminal MO/TO
mypos.comSide by side
| Figure | Blackbaud Merchant Services Virtual Terminal | myPOS Virtual Terminal MO/TO |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Virtual Terminal Software | 8.2 (#6) | 8.5 (#3) |
| Company history | Blackbaud’s investor FAQ says the company was incorporated in New York in 1982 and moved its operations to Charleston, South Carolina, in 1989. | myPOS says its idea began in 2012 and that it was presented at Mobile World Congress in 2014 as a platform offering instant payouts. |
| Founded | 1981 | 2012 |
| Headquarters | Charleston, South Carolina, United States | The company story says London was the company's headquarters in 2017. |
| Pricing | U.S. transaction rates listed are 2.99% + $0.30 for Visa, Mastercard, Discover, Diners Club and JCB; 3.5% + $0.30 for American Express; 2.9% + $0.30 for PayPal; and 1% + $0.30 (maximum $5) for ACH/direct debit. | The UK pricing page lists MO/TO payments at the online payment fee plus 0.5% per transaction. |
| Purpose | The Virtual Terminal processes one-time card payments outside other Blackbaud solutions and supports card-present and card-not-present transactions. | The MO/TO Virtual Terminal lets businesses accept card payments by phone or email when the customer is remote. |
| Security | Blackbaud says it encrypts and tokenizes card information, prevents clients from accessing card data, and adheres to PCI DSS and PA DSS. | The product page says the customer's credit card information cannot be accessed once the transaction has been completed. |
| Support | The Virtual Terminal help page directs users with account or application questions to Payment Services Support and advises users who cannot see the Virtual Terminal to contact their system administrator. | The UK pricing page lists 24/7 customer support as free. |
Plans
Blackbaud Merchant Services Virtual Terminal
- Blackbaud Merchant Services (USD transaction pricing)Priced on request
myPOS Virtual Terminal MO/TO
- MO/TO Virtual TerminalFree
- MO/TO Virtual TerminalFree
- Card-not-present online paymentsPrice not published
- MO/TO paymentsPrice not published
In their own words
Blackbaud Merchant Services Virtual Terminal
Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.
myPOS Virtual Terminal MO/TO
myPOS Virtual Terminal MO/TO lets businesses take card payments by phone or email when a customer is remote. It works on a computer, phone, or tablet with an internet connection and requires no installation, complex integration, or additional software or hardware. Businesses can give employees specific access to accept payments, then track transactions in real time from any location using the myPOS Mobile app. The product page says completed payments settle immediately into the myPOS merchant account. Businesses apply through that account, and myPOS confirms eligibility for the service. The UK pricing page lists MO/TO payments at the online payment fee plus 0.5% per transaction. The plan has no monthly fee, but transaction fees apply, and the displayed tariff table is a concise summary linked to the full tariff breakdown. The product page says customer card information cannot be accessed after a transaction is complete. The UK pricing page lists 24/7 customer support as free.