Blackbaud Merchant Services Virtual Terminal vs NMI
Blackbaud Merchant Services Virtual Terminal
webfiles-sc1.blackbaud.comNMI
nmi.comSide by side
| Figure | Blackbaud Merchant Services Virtual Terminal | NMI |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Virtual Terminal Software | 8.2 (#6) | 7.6 (#12) |
| Company history | Blackbaud’s investor FAQ says the company was incorporated in New York in 1982 and moved its operations to Charleston, South Carolina, in 1989. | NMI says its payment gateway has been a cornerstone of its payments offering since 2001. |
| Founded | 1981 | 2001 |
| Headquarters | Charleston, South Carolina, United States | Schaumburg, Illinois, United States |
| Integrations | The fee page lists Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry and Blackbaud Online Express as available with Blackbaud Merchant Services. | NMI lists integrations with more than 125 shopping carts and connections to more than 150 processors. |
| Pricing | U.S. transaction rates listed are 2.99% + $0.30 for Visa, Mastercard, Discover, Diners Club and JCB; 3.5% + $0.30 for American Express; 2.9% + $0.30 for PayPal; and 1% + $0.30 (maximum $5) for ACH/direct debit. | NMI directs pricing inquiries to its sales team; the pages reviewed do not state a standard public price. |
| Security | Blackbaud says it encrypts and tokenizes card information, prevents clients from accessing card data, and adheres to PCI DSS and PA DSS. | NMI says it has maintained PCI DSS Level 1 certification since 2005 and undergoes annual independent security assessments. |
| Support | The Virtual Terminal help page directs users with account or application questions to Payment Services Support and advises users who cannot see the Virtual Terminal to contact their system administrator. | NMI provides a support portal for answers and support requests, with sales inquiries handled separately by its sales team. |
Plans
Blackbaud Merchant Services Virtual Terminal
- Blackbaud Merchant Services (USD transaction pricing)Priced on request
In their own words
Blackbaud Merchant Services Virtual Terminal
Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.
NMI
NMI provides an embedded payments platform for accepting and managing payments online, in stores, on mobile devices, and through self-service channels. Its gateway supports recurring billing, batch processing, webhooks, QR code payment links, transaction routing, and a virtual terminal. Checkout options include a customizable Payment Component, hosted payment pages, and a REST API. The Payment Component tokenizes payment details in the browser so sensitive data does not reach the integrator's servers. Supported methods include major card brands, Apple Pay, Google Pay, EMV, and contactless payments; currency availability beyond USD and CAD depends on the processor. NMI describes its customers as ISOs, software companies, and payment facilitators. Merchants generally work through a certified reseller or ISO that configures the gateway and handles the account. Partners can brand the gateway and portals, while Merchant Central combines CRM and underwriting tools for merchant onboarding and lifecycle management. Developer resources include web APIs, hosted pages, and SDKs for iOS, Android, Windows, and Linux. NMI says it has maintained PCI DSS Level 1 certification since 2005 and undergoes annual independent assessments. Pricing is available on request.