Blackbaud Merchant Services Virtual Terminal vs PayLolly Virtual Terminal

Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.

PayLolly Virtual Terminal lets businesses take card payments through an internet-connected device using a browser. PayLolly says it can serve customers anywhere in the world and supports more than 150 payment methods, including Visa, Mastercard, American Express, UnionPay, PayPal, Apple Pay, and Google Pay. Its Smart Routing Engine chooses a payment provider using card, customer, and payment data. Reporting brings transaction information together for KPI reporting, customizable dashboards, and financial report exports. PayLolly states that the service supports over 200 payment processors and 125+ shopping carts, and connects with major shopping carts and e-commerce tools. Businesses can accept payments through no-code payment links, shopping platform integrations, or APIs. Security features listed by the company include PCI DSS Level 1 compliance, a 3DS fraud engine, configurable risk settings, and dispute management. PayLolly says it can set up a Virtual Terminal or Payment Link within hours; website payment integrations typically take a few days. Pricing is available on request, with a described nominal charge for each processed transaction. The company offers a dedicated account manager and 24/7 support.