Blackbaud Merchant Services Virtual Terminal vs Square Online
Blackbaud Merchant Services Virtual Terminal
webfiles-sc1.blackbaud.comSquare Online
squareup.comSide by side
| Figure | Blackbaud Merchant Services Virtual Terminal | Square Online |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Virtual Terminal Software | 8.2 (#6) | 7.8 (#9) |
| Founded | 1981 | 2009 |
| Headquarters | Charleston, South Carolina, United States | San Francisco, California, United States |
| Purpose | The Virtual Terminal processes one-time card payments outside other Blackbaud solutions and supports card-present and card-not-present transactions. | Square Online lets businesses build an online store or website to sell products and take orders. |
| Security | Blackbaud says it encrypts and tokenizes card information, prevents clients from accessing card data, and adheres to PCI DSS and PA DSS. | Square says it maintains PCI certification and provides end-to-end encryption for card-present payments. |
| Support | The Virtual Terminal help page directs users with account or application questions to Payment Services Support and advises users who cannot see the Virtual Terminal to contact their system administrator. | Square support is available by phone, email, live chat, and social media, and the Online support center includes setup and troubleshooting resources. |
Plans
Blackbaud Merchant Services Virtual Terminal
- Blackbaud Merchant Services (USD transaction pricing)Priced on request
Square Online
- Square FreeFree
- Square Plus$49 a month
- Square Premium$149 a month
- Square ProPriced on request
In their own words
Blackbaud Merchant Services Virtual Terminal
Blackbaud Merchant Services Virtual Terminal is a web portal for processing one-time card payments outside other Blackbaud solutions. It supports both card-present and card-not-present transactions. To enter a payment, a user selects a category and account configuration, enters the amount and payer details, and supplies payment information. Email acknowledgements are available when acknowledgement settings are configured. Transactions entered in the Virtual Terminal do not appear in other Blackbaud solutions or apps, and users who cannot see the terminal in the portal need to contact their system administrator for access. Merchant Services is available to customers using products including Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud eTapestry, and Blackbaud Online Express. Blackbaud describes the service as designed exclusively for the social good community. It states that it encrypts and tokenizes card information and adheres to PCI DSS and PA DSS requirements. Pricing is based on transaction percentages and fees, is provided upon request, and is included in the contract.
Square Online
Square Online has no write-up on Specifiction yet; its figures are above.