Bland AI vs LiveKit Agents
Bland AI
bland.ai
LiveKit Agents
livekit.comSide by side
| Figure | Bland AI | LiveKit Agents |
|---|---|---|
| Price from | $0.14/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · AI Voice Agents | 8.1 (#11) | 9.1 (#1) |
| Spec score · Conversational AI Platforms | 8.0 (#20) | 9.1 (#2) |
| Deployment | Bland lists managed cloud, customer VPC, on-premise, and fully offline air-gapped deployment options. | Agents can be deployed to LiveKit Cloud or to a custom environment of the developer’s choice. |
| Headquarters | San Francisco, California | San Francisco, California, United States |
| Integrations | Listed integrations include Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. | LiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs, while open source plugins connect to additional providers. |
| Product | Bland is an enterprise voice AI platform for building, running, and monitoring AI phone agents for inbound and outbound calls. | LiveKit Agents is an open source framework and cloud platform for building voice, video, and physical AI agents. |
| Security | The trust page lists SOC 2 Type II, HIPAA, GDPR, and PCI DSS v4.0, with supporting reports or attestations available by request or under NDA. | LiveKit says prompts, audio, and completions handled by LiveKit Inference and its model providers are not logged or retained. |
| Support | The docs provide community access and a support ticket option, and the pricing page says enterprise plans include forward deployed engineering support. | Build includes community support, Ship includes email support, and Enterprise includes a support SLA. |
Plans
LiveKit Agents
- BuildFree
- Ship$50 a month
- Scale$500 a month
- EnterprisePriced on request
In their own words
Bland AI
Bland AI is an enterprise voice AI platform for creating, operating, and monitoring phone agents handling inbound and outbound calls. Its listed uses include replacing IVR systems, running AI call centers, managing call agents, and analyzing call intelligence. Agents can also work through voice, SMS, iMessage, and web chat while sharing memory between channels. Bland says it supports more than 40 languages natively, with real-time translation in 23. Deployment choices include managed cloud, a customer VPC, on-premise systems, and fully offline air-gapped environments. Integrations cover Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. An open REST API and webhooks support custom connections. Security listings include SOC 2 Type II, HIPAA, GDPR, PCI DSS v4.0, AES-256 encryption at rest, TLS 1.3 in transit, HSM-backed keys, configurable data residency, and 24/7 on-call engineering. Start costs $0.14 per month (billed $0.14/min) with a $0 platform fee; Build costs $299.00 per month plus $0.12/min.
LiveKit Agents
LiveKit Agents is an open source framework and cloud platform for building voice, video, and physical AI agents. Python or Node.js programs can join LiveKit rooms as realtime participants, and deployments can run on LiveKit Cloud or a developer-chosen environment. Agents can process realtime voice, video, and text input and produce output in any modality. The framework supports LLM tool use, frontend RPC calls, multi-agent handoffs, and connections to phone systems through native SIP. LiveKit Inference provides models from providers including OpenAI, Google, AssemblyAI, Deepgram, Cartesia, and ElevenLabs; open source plugins connect to other providers. LiveKit Cloud includes agent insights such as session replay, transcripts, trace spans, logs, and reports. The free Build plan includes 1,000 agent session minutes, five concurrent sessions, and one deployment. Ship starts at $50 a month and includes 5,000 minutes, then $0.01. LiveKit says prompts, audio, and completions handled by LiveKit Inference and its model providers are not logged or retained. It lists SOC 2 Type II, GDPR, HIPAA, CCPA / CPRA, and the EU–US Data Privacy Framework; PCI DSS and ISO 27001 are in progress.