Bland AI vs Tone
Bland AI
bland.ai
Tone
trytone.aiSide by side
| Figure | Bland AI | Tone |
|---|---|---|
| Price from | $0.14/mo | $0.09/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · AI Voice Agents | 8.1 (#11) | 7.9 (#16) |
| Headquarters | San Francisco, California | Bengaluru and San Francisco |
| Integrations | Listed integrations include Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. | Listed integrations include OpenAI, Anthropic, Google Gemini, Mistral, Llama, ElevenLabs, Cartesia, PlayHT, Deepgram, Whisper, AssemblyAI, Twilio, Telnyx, Plivo, LiveKit, HubSpot, Salesforce, Zapier, n8n, Slack, Notion, Confluence, and GoHighLevel. |
| Support | The docs provide community access and a support ticket option, and the pricing page says enterprise plans include forward deployed engineering support. | Self-host customers receive community Discord support, Cloud customers receive email and chat support, and Enterprise customers receive dedicated support with a Slack channel. |
Plans
In their own words
Bland AI
Bland AI is an enterprise voice AI platform for creating, operating, and monitoring phone agents handling inbound and outbound calls. Its listed uses include replacing IVR systems, running AI call centers, managing call agents, and analyzing call intelligence. Agents can also work through voice, SMS, iMessage, and web chat while sharing memory between channels. Bland says it supports more than 40 languages natively, with real-time translation in 23. Deployment choices include managed cloud, a customer VPC, on-premise systems, and fully offline air-gapped environments. Integrations cover Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. An open REST API and webhooks support custom connections. Security listings include SOC 2 Type II, HIPAA, GDPR, PCI DSS v4.0, AES-256 encryption at rest, TLS 1.3 in transit, HSM-backed keys, configurable data residency, and 24/7 on-call engineering. Start costs $0.14 per month (billed $0.14/min) with a $0 platform fee; Build costs $299.00 per month plus $0.12/min.
Tone
Tone is an open-source voice AI platform for building, deploying, and self-hosting voice agents. Agents can handle inbound or outbound calls, web widgets, or chat, combining prompts, tools, workflows, configurable models, voices, and speech-to-text providers. Its knowledge base accepts PDFs, scraped documents, Notion, and Confluence content, with chunking, embeddings, retrieval, re-ranking, citations, and custom vocabulary. A visual workflow builder supports branching, loops, human handoff, TypeScript hooks, and triggers from Zapier, REST API, or HighLevel. The test center runs simulated calls with personas, accents, and edge cases, supports parallel regression runs, and replays production calls. Observability includes interruption rate, latency, sentiment, gibberish detection, recordings, dashboards, and real-time alerts. Tone offers a TypeScript-first SDK, CLI, hosted API, and self-hosting through Docker Compose or a Kubernetes Helm chart. The Self-host plan is free. Cloud costs $0.09 per minute and includes $10 free credit with no card required; Enterprise pricing is custom.