Bland AI vs Vapi
Bland AI
bland.aiVapi
vapi.aiSide by side
| Figure | Bland AI | Vapi |
|---|---|---|
| Price from | $0.14/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 5 |
| Spec score · AI Voice Agents | 8.1 (#11) | 8.6 (#5) |
| Spec score · Conversational AI Platforms | 8.0 (#20) | 8.5 (#10) |
| Spec score · Voice Ai Tools | 8.0 (#16) | 8.6 (#9) |
| Integrations | Listed integrations include Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. | Documented prebuilt or standard integrations include Make, n8n, Google Calendar, Google Sheets, Slack and GoHighLevel. |
| Languages | Bland says it supports 40+ languages natively, with real-time translation available in 23 of them. | Vapi says agents can converse in English, Spanish, Mandarin, and more than 100 other supported languages. |
| Product | Bland is an enterprise voice AI platform for building, running, and monitoring AI phone agents for inbound and outbound calls. | Vapi describes itself as a platform for builders to build, deploy, and improve voice agents. |
| Support | The docs provide community access and a support ticket option, and the pricing page says enterprise plans include forward deployed engineering support. | The free-start package includes peer-to-peer support through Discord and email support without an SLA; paid packages list response SLAs and additional support options. |
Plans
Vapi
- No Success PackageFree
- Core$29 a month
- Pro$999 a month
- PremierPriced on request
- No Success Package / Usage onlyFree
In their own words
Bland AI
Bland AI is an enterprise voice AI platform for creating, operating, and monitoring phone agents handling inbound and outbound calls. Its listed uses include replacing IVR systems, running AI call centers, managing call agents, and analyzing call intelligence. Agents can also work through voice, SMS, iMessage, and web chat while sharing memory between channels. Bland says it supports more than 40 languages natively, with real-time translation in 23. Deployment choices include managed cloud, a customer VPC, on-premise systems, and fully offline air-gapped environments. Integrations cover Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. An open REST API and webhooks support custom connections. Security listings include SOC 2 Type II, HIPAA, GDPR, PCI DSS v4.0, AES-256 encryption at rest, TLS 1.3 in transit, HSM-backed keys, configurable data residency, and 24/7 on-call engineering. Start costs $0.14 per month (billed $0.14/min) with a $0 platform fee; Build costs $299.00 per month plus $0.12/min.
Vapi
Vapi is a voice-call platform available on the web and iOS. It supports inbound and outbound calls, human handoff, concurrent calls, and custom phone numbers. The usage-based No Success Package is listed at free and includes $5 in starter credits, one Vapi phone number, four concurrent calls, and full platform access. Core costs $29 a month, billed monthly, and includes five phone numbers, 10 concurrent calls, 30 days of raw data retention, and email support. Pro costs $999 a month, billed monthly, and includes 10 phone numbers, 30 concurrent calls, 180 days of raw data retention, RBAC, ZDR, and a 99% uptime SLA. Premier uses custom pricing; its listed options include custom phone-number counts and custom RBAC, ZDR, and SSO, with dedicated SIP available. The service listing says there is no free plan, although the No Success Package is presented at no cost with starter credits. Plan allowances vary, so the listed overall concurrent-call figure of 10 is not the allowance for every package.