Blink vs Helpjuice
Blink
joinblink.com
Helpjuice
helpjuice.comSide by side
| Figure | Blink | Helpjuice |
|---|---|---|
| Price from | $4.50/mo | $249/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · HR Knowledge Base Software | 8.6 (#6) | 8.5 (#7) |
| Audience | Blink says its platform serves frontline and headquarters employees and lists industries including healthcare, retail, manufacturing, transit, and logistics. | both |
| Company | Blink's company history says it officially launched in January 2019 and its executive team and headquarters relocated to Boston, Massachusetts, in September 2022. | Helpjuice describes itself as a remote-first company and says it has operated since 2011. |
| Founded | 2015 | 2011 |
| Integrations | Native integrations include ServiceNow, Salesforce, Zoom, and Microsoft 365; Zapier can connect Blink to over 1,000 other apps. | The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. |
| Product | Blink describes itself as an employee experience app that connects employees with workplace tools. | Helpjuice is a knowledge base platform for organizing and finding company or customer documentation. |
| Security | Blink says data is encrypted at rest with AES-256 and in transit over HTTPS using TLS. | The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims. |
| Support | Blink advertises customer support 24/7, 365 days a year, and priority support on Pro. | The maker advertises 24x5 support, priority support, and onboarding assistance. |
| Trial | Blink offers a 14-day free trial through its help centre. | Helpjuice offers full access free for 14 days without a credit card, according to its pricing page. |
Plans
Helpjuice
- Knowledge Base$249 a month
- AI-Knowledge Base$449 a month
- Unlimited AI-Knowledge Base$799 a month
In their own words
Blink
Blink is an employee experience app that brings workplace communications and tools together for frontline and headquarters employees. It includes secure one-to-one and group chats, company news feeds, recognition, surveys, stories, and communities. AI help can create or improve feed posts. A knowledge hub, single sign-on, digital forms, and employee journeys are among its workplace tools. Native integrations include ServiceNow, Salesforce, Zoom, and Microsoft 365; Zapier can connect Blink with over 1,000 other apps. An organization administrator must configure integrations before users can access them. Blink says data is encrypted at rest with AES-256 and in transit over HTTPS using TLS, and states that it is ISO 27001 certified. The app is listed for Android, iOS, macOS, web, and Windows. Pricing starts at $3.75/user/mo (annual), and a 14-day free trial is available; there is no free plan. Core is $4.50 per user per month and Pro is $6.00 per user per month. Blink lists healthcare, retail, manufacturing, transit, and logistics among the industries it serves.