Blissbook vs Zendesk Guide
Blissbook
blissbook.com
Zendesk Guide
zendesk.comSide by side
| Figure | Blissbook | Zendesk Guide |
|---|---|---|
| Price from | $249/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 10 |
| Spec score · HR Knowledge Base Software | 8.4 (#11) | 8.5 (#10) |
| Integrations | Blissbook integrates with more than 80 HRIS, payroll, and Active Directory platforms plus several SSO providers. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| SSO | Supported SSO options include Okta, Azure, Google Workspace, OneLogin, and providers using SAML 2.0. | Yes |
| What it does | Blissbook is an online policy management platform that lets customers create digital employee handbooks, share them with employees and others, and collect handbook-related documentation. | Zendesk Guide provides customizable internal, IT, agent-only and customer-facing knowledge bases with self-service access. |
Plans
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Blissbook
Blissbook is a web and API platform for creating digital employee handbooks, distributing them, and collecting handbook documentation. Teams can import, edit, organize, and manage policies with version histories, audit trails, data lineage reports, and approval workflows. Branded documents can combine policies, images, videos, PDFs, and other content, while collaborators use real-time editing, comments, and suggested edits. The service tracks signatures, due dates, exceptions, reminders, custom reports, and automatic manager escalation. It connects with more than 80 HRIS, payroll, and Active Directory platforms and supports SSO through Okta, Azure, Google Workspace, OneLogin, and SAML 2.0 providers. Access is through modern browsers, with published material designed for smartphones and tablets; nothing is installed or downloaded. Blissbook is available 24/7 with stated 99.9% uptime, daily off-site backups, and AES 256-bit encryption. Pricing starts at $249 a month billed annually for 301–400 employees. There is a free trial but no free plan.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.