Bloomfire vs Zendesk Guide
Bloomfire
bloomfire.com
Zendesk Guide
zendesk.comSide by side
| Figure | Bloomfire | Zendesk Guide |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 10 |
| Spec score · HR Knowledge Base Software | 8.0 (#14) | 8.5 (#10) |
| Spec score · IT Knowledge Base Software | 8.1 (#30) | 8.5 (#26) |
| Spec score · Knowledge base software | 8.0 (#75) | 9.2 (#3) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Free plan | No | No |
| Integrations | Bloomfire lists SharePoint, Google Drive, Salesforce, Teams, and Confluence among its knowledge connector sources. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| SSO support | Yes | Yes |
| Version history | Yes | Yes |
Plans
Bloomfire
- DepartmentPrice not published
- EnterprisePriced on request
- TeamPrice not published
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.